How much should you pay for IT Support

The report downloadable below was commisioned by IT4Communities in Janaury 2006 to assess the value of volunteer IT support to charities and voluntary groups. It contains a comprehensive overview of the range of charges for most IT support and development services, allowing groups to use it as a comparison tool for assessing the relative value for money they are getting for their support contracts or quotations . If you'd like to discuss any of the issues raised in the report contact seank@voscur.org or call 0117 9330508 and ask for Sean