If you ever struggle to say what needs to be said, or to challenge behaviours that you find difficult, this fast-paced, one-day course will bring you to a more effective working relationship with colleagues, clients and friends and family members. 

Conflict is uncomfortable for many of us, and we have often concerns about the behaviours that we and others exhibit when emotions run high. As a result, we often avoid difficult situations, ignore the conflict or find ourselves angry, upset and unable to work our feelings through. This impactful 1-day course provides you with tools and insights to open up difficult conversations in all areas of your life, and to bring them to a positive conclusion.

Feedback from course participants

• I found the tools VERY powerful …
• The booklet that we used through the day and took away with us was great to take  away to share with colleagues …
• All of the topics and tools have been really useful in my everyday life (with my children) as well as in my work in the community and also with my colleagues.