Starting Out Part 4: Engaging your Customers

Voscur's Starting Out course is a step by step guide to starting up or developing your idea for social change whether you want to start a charity or social business. These sessions will look at your idea, or the work you have already started and focus on what exactly what you are trying to achieve the social benefit you want to create and who you want to be involved.


This course will look at 2 key aspects of voluntary, community or social enterprise organsaations – the involvement of customers and beneficiaries. We will explore this involvement and how it enables you to effectively develop and market your service or product. This session is one of 6 supporting the development of new ideas for social businesses. 

This session is one of 6 providing basic information for the initial development of community and social businesses. Each session can be attended as a stand alone or taken as one of 3 or 6 sessions building to a full course.

Who is the course for?

This course is for people who have identified the change they want to make and amy have started working on it but arent sure how to move to the next stage.

What will you learn?

This course will enable you to –

  • Understand terminology around stakeholder involvement especially in relation to customers and beneficiaries
  • Identify the levels of involvement your organisation needs to best serve its purpose
  • Identify how to market your service effectively.

What will you need?

To take part you will need a laptop with a camera, microphone, and Wi-Fi. You will not require any additional software. You will be emailed an invitation with a link to join the online training prior to the course.

Please come prepared with a good idea and/or a new business or community group project .

Booking and additional information

This course is part of our Starting Out course providing you with the knowledge to set up your charity or social business. For details on the other 5 parts please see the below:

Each session can be attended as a stand-alone or booked in a discounted block of 3 or 6 sessions building to a full course.

Click here to book your place(s)

Price: £40 per session, if you book three sessions the cost is discounted to £90 (£30 each), and if you book all six sessions the price is discounted to £150 (£25 each). Those who attend all 6 sessions are offered the fantastic opportunity of free Action Learning Set sessions, run by Jess Woodsford from Inclusive Futures and SEER, to enable you to consolidate and extend your learning following the course.


January 6th, 2021 6:00 PM through  8:30 PM
United Kingdom
Event Fee(s)
Price per session (1) £ 40.00
Price per session (3 or more) £ 30.00
Price per session (6) £ 25.00
Event terms and conditions
Enable terms and Conditions Acceptance
Checkbox Position Top profile
Checkbox text I accept the Terms & Conditions
Terms and Conditions File
Link Label Terms & Conditions
Introduction Please read and accept the terms &conditions and our Data Policy.

Help spread the word

Please help us and let your friends, colleagues and followers know about our page: Starting Out Part 4: Engaging your Customers

You can also share the below link in an email or on your website.