Support Assistant (Accommodation Services)

Second Step
£17,143- £18,732 per annum
Contract Type: 
Full Time
37 hours per week
Contract Details: 
Fixed Term Contract (until February 2022)
Details of Role: 

Second Step is a leading mental health charity in the South West offering housing, support and hope to thousands of people with mental health and other problems.  Our goal is to inspire hope and deliver change for everybody and every community we work with.


Support assistant (accommodation based)

Hours: 37 hours per week

Contract Type: Fixed Term Contract (until February 2022)

Salary              £17,143- £18,732 per annum

Location         Bristol


Our High Support accommodation service provides support to people with a range of complex needs including homelessness, drug and alcohol misuse, re-offending and mental health issues, who require support to progress towards more independent living.


The service operates a rota to provide extended support beyond standard hrs of 9am-5pm Mon-Fri, and requires staff to provide cover 24 hours a day.


You will be responsible for supporting clients to develop their own support plans and assisting them to meet their own identified goals and aims and ensuring they are able to work safely with your service and other agencies in the community for the benefit of their recovery and progression.


You will have experience and understanding of working with vulnerable people in either a voluntary or paid capacity. Knowledge of the care and support needs of people with mental health needs is essential. Just as important is your ability to work as part of a team with your support and housing colleagues.


We take a psychological adversity and trauma informed approach (PAT) and work in a psychologically informed way (PIE). You will receive comprehensive training, regular supervision and be part of team reflective practice.


Closing date: Friday 1st October 2021

Interview date: tbc


Second Step is committed to Equal Opportunities and welcomes applicants from all sections of the community and from people who have personal experience of using mental health services.

Closing Date: 
Friday, 1 October, 2021 - 23:45
How to Apply: 
Contact Person: 
Recruitment Team
Contact Email:
Contact Phone: 
Postal Address: 
9 Brunswick Square Bristol BS2 8PE