Admin Support Volunteer Role Description

Introduction

At Age UK Bristol we help make sure that everyone in Bristol can love later life. We do this by supporting and empowering older people, helping other organisations to work together, and championing the interests of older people in the city.

Our organisational objectives are to:

• Provide top-quality services and support to all older people in Bristol.
• Lead and enable collaboration between other organisations working with older people in Bristol
• Influence public spending and policies in a way that benefits older people in the city
• Promote positive attitudes to ageing in Bristol

We do this by:

• Providing quality information
• Delivering quality services
• Involving older people
• Giving older people a voice
• Working in partnership
• Maintaining an effective organisation

Volunteers are important and valued members of the team at Age UK Bristol. Age UK Bristol is an inclusive and welcoming workplace. We are based in central Bristol. We will do our best to make your volunteer experience enjoyable and rewarding.

Purpose of Admin Support Volunteer

The purpose of the Admin Support Volunteer is to help support the smooth running of AUKB’s projects and services by providing a range of administrative tasks. The Volunteer will support the delivery of a number of key services, under the support and supervision of the Executive Assistant. The Volunteer will learn new skills and contribute to our work supporting older people across Bristol.

Volunteering closely with the AUKB Team of staff and volunteers, tasks include:

• Supporting service and project delivery with varied administrative tasks

• Data input and using data management software to input and manage client records

• Supporting mail outs to service users
• Sending printed materials by post
• Doing research on activities happening for older people in the community
• Helping to organise events and meetings

The skills and attributes required for this role are:

• Excellent organisational skills and attention to detail
• Good listening and communications skills
• Enjoys working in a team and supporting other AUKB staff and volunteers
• Confident using Microsoft packages including Word and Excel, new applications and software, including data entry
• Willingness to learn new IT software as needed
• An understanding of the need for confidentiality
• To have an understanding of the needs of older people
• To have an understanding of the barriers older people may face
• Punctuality and reliability

Training

You will be fully supported in your volunteer role. We offer induction, training and other relevant training opportunities to enable you to fulfil this volunteer role. We also offer training on dementia awareness, ageism and other opportunities.

Hours

2-4 hours per week, days and times are flexible

Location

AUKB offices, Canningford House, 38 Victoria Street, Bristol BS1 6BY and/or from home.

Expenses

We reimburse all reasonable expenses associated with the role, for instance travel.

Further Information

For further information please contact:

Jay Wilkinson | Volunteer Coordinator

• Email: jaywilkinson@ageukbristol.org.uk
• Phone: 0117 440 4305