Quality Coordinator

Milestones Trust
£19,683 per annum (pro rata for part time
Contract Type: 
Part Time
Details of Role: 

As Quality Coordinator you will support the work of the wider Quality team by ensuring that information is stored and used securely and appropriately, in a way that supports the team and enables colleagues to use the information as necessary, ensuring compliance with GDPR.  For example, providing diary and schedule management support to the Head of Quality and Compliance, maintaining supervision schedules and scheduling, attending and taking minutes of Quality and Involvement meetings. 


Additional responsibilities include:

  • Ensuring that quality monitoring and team support processes are run effectively and professionally.
  • Monitoring rolling self-assessment, survey and audit schedules and completion with attention to time and accuracy and report concerns to HQC or Involvement Lead
  • Liaising with other departments and external organisations to coordinate Ebe involvement in recruitment, training and quality checking
  • Providing excellent customer service and maintain regular contact with Experts by Experience (people we support) to enable and support them to participate in training, recruitment and other paid activities work opportunities across the Trust 

The successful Quality Coordinator will be: 

  • Educated to at least GCSE Level A-C or equivalent in Maths and English
  • IT Competent with the ability and willingness to learn new IT systems
  • Able to filter and data sort in Excel and be familiar with SharePoint, Assessnet and SQL
  • Proactive, process driven, with an analytical approach to work
  • Able to communicate effectively with staff and people we support
  • Able to build productive working relationships and partnerships and enjoys supporting others
  • Able to present clear, professional materials to suit different audiences, paying attention to detail
  • Experienced in an administrative role supporting a team, including proficiency in the use of Word, Excel and proficiency in administrating electronic business systems / databases 

In return, we are committed to rewarding you with a competitive pay and benefits package including:

Closing Date: 
Friday, 20 May, 2022 - 23:45
How to Apply: 

www.milestonestrust.org.uk  Job vacancies, Quality Auditor and Apply on Line

Contact Person: 
Dru Phillips
Contact Email: 
Contact Phone: 
01179 709 322.
Postal Address: 
UNIT 10 ECLIPSE OFFICE PARK High Street Staple Hill Gloucestershire