Get Online Mentor

North Bristol Advice centre
Contract Type: 
Tuesday mornings 10.00am - 12.30pm or Wednesday afternoons 1.30pm - 4.00pm
Contract Details: 
Details of Role: 

This role involves supporting our weekly online drop-in, helping people to use computers, tablets and smartphones to access the internet and learn basic IT skills. 

Experience and skills

  • Confidence in the use of IT and the internet, including email, comparison sites, online form filling and social media.
  • Good communication skills and a helpful and open manner
  • A willingness to work with people of different ages with varying abilities
  • Reliability and commitment
  • An interest in researching relevant websites and apps which may be useful to clients


Tasks and responsibilities

  • To welcome people to the drop-in and create a friendly, supportive environment
  • To help people feel confident about using computers, tablets and smartphones and going online by providing the appropriate support to meet their learning needs.
  • Ability to identify and signpost clients to new and secure online learning tools.
  • To work as an effective member of NBAC’s team, giving and receiving support and working co-operatively
  • To keep accurate records of the work undertaken
  • To adhere to NBAC’s volunteering policy
  • To attend an induction and any ongoing training
Closing Date: 
Thursday, 14 July, 2022 - 17:00
How to Apply: 

Apply online at or call 01179515751 and ask for Jenni Wilson

Contact Person: 
Jenni Wilson
Contact Email:
Contact Phone: 
Postal Address: 
2 Gainsborough Square Lockleaze Bristol BS7 9XA