Trailblazers Training Together Volunteer
Contract Type: 
Details of Role: 

Trailblazers Training Together Volunteer: This exciting new project uses ‘telepresence robots’ to help clients feel less isolated and more engaged with their local community. The volunteer will carry out this support relationship remotely from their own home, communicating via a robot in the service user’s home. Volunteers will encourage service users to become more physically active and more mobile. Volunteer placements will last for up to 6 weeks, with regular contact made several times a week. Ideally volunteers will carry out a number of 6 week placements until springtime 2023.

Introduction to Age UK Bristol 

At Age UK Bristol we help make sure that everyone in Bristol can love later life. We do this by supporting and empowering older people, helping other organisations to work together, and championing the interests of older people in the city.

Our organisational objectives are to:

Provide top-quality services and support to all older people in Bristol.

Lead and enable collaboration between other organisations working with older people in Bristol

Influence public spending and policies in a way that benefits older people in the city

Promote positive attitudes to ageing in Bristol


We do this by:

Providing quality information

Delivering quality services

Involving older people

Giving older people a voice

Working in partnership

Maintaining an effective organisation

Volunteers are important and valued members of the team at Age UK Bristol. We will do our best to make your volunteer experience enjoyable and rewarding


Purpose of the Trailblazers Training Together volunteer role

The volunteer will work with one or more clients to help them feel less isolated and more engaged with the local community. They will encourage them to become more physically active and more mobile. The volunteer will carry out this support relationship via a robot, which is in the client’s home, remotely from the volunteer’s home.

The volunteer will work with the client over a 6-week period a few times a week, to increase their social skills, mobility, strength and balance and overall confidence so they can feel happier about going out and meeting people again. Ideally, the volunteer will go on to work on further 6-week periods with different clients.


The role involves

Adhering to all Age UK Bristol policies and procedures, such as Confidentiality, Health and Safety and Equal Opportunities.

Attending training sessions and volunteer meetings as appropriate.

Building rapport with client to befriend them

Encouraging variety of conversation and positivity

Enhancing the health and wellbeing of the client

Ensuring the client feels supported and listened to

Working to encourage clients to be active at each contact

Leading clients in appropriate physical activity, working on mobility, balance, and strength.

Considering safety of the client and recognising their ability

Monitoring and recording their feedback

Learning new skills – such as digital skills, exercise instruction

Raising concerns


Qualities and skills required for this role

Empathetic and a good listener

Understanding of the impact of social isolation

Self-confident, positive, and resilient personality

Open minded, patient, and non-judgemental

Excellent communication skills including clear speaking

Open to learning and able to reflect on experiences

Willing to learn how to use the digital technology

Happy to complete paperwork and reporting findings

Respect of the client’s privacy as you will be ‘in their home’

Understanding of boundaries



We offer induction training and other relevant training opportunities to enable you to fulfil this volunteer role.

Full training will be given on the technology and how to use the robot remotely from your table, laptop or computer.

Full training will be given on the benefits of physical activity and the types of physical activity you can carry out with the resident and how to support them with this.


Hours to be available

Exact times and days to be agreed with the service manager, client, and volunteer

A degree of flexibility is required.

6 weeks for each client

2 hours training before working with client

During period July 2022 – March 2023

Time: Ideally 2 – 3 hours per week which can be spread over a few days ie; 4 x 30 mins, between the hours of 9am and 5pm



No need to travel (except possibly for training)

Each session will be carried out from your own home



AgeUK Bristol will pay all out of pocket travel expenses


Closing Date: 
Tuesday, 16 August, 2022 - 10:45
How to Apply: 

Please download a volunteer application from our volunteering webpage and return to

Contact Person: 
Contact Email: