Digital Outreach Worker
21 hours per week
£21,269 per annum, pro-rata. Actual annual salary £11,911.
Fixed-term until 30th November 2023 - Renewal subject to funding

Although the number of older people who are digitally connected continues to rise, there are still around 5 million people over the age of 55 in the UK who are not online. Age remains the biggest indicator of who's digitally excluded.

We live in an increasingly online world, with many key services moving to become 'digital first'. Since the outset of the COVID-19 pandemic, the role of the internet has become even more important, and for most people, this has changed the way they work, access services, maintain social contacts, and generally live their lives. While many older people have embraced digital technology, there are others who are less confident who are at risk of being left behind.

Age UK South Gloucestershire's new Digital Inclusion project looks to expand on our existing Technology Support provision and aims to deliver a programme to tackle digital exclusion by providing ongoing support for older people to increase and improve their digital skills and through the provision of loan technology to those older people without access. Being digitally included can help older people carry out the activities that matter most to them. It can help them stay connected with family and friends, find activities and support, access essential services, and remain socially connected.

As Digital Outreach Worker, you would assist the Project Coordination in successfully developing, promoting and delivering a digital inclusion support service to older people throughout South Gloucestershire. Duties will include running group community sessions or visiting older people 1:1 in their homes to deliver person-centred digital skills support sessions on a variety of devices, including smartphones and tablets (Apple and Android), laptops, and smart speakers.

If you have excellent IT skills and knowledge, are patient, a good communicator, are confident in delivering both group and 1:1 activities and would relish the opportunity to positively impact the lives of older people, we would like to hear from you.

Age UK South Gloucestershire offers a generous benefits package, and the charity is committed to equalities, diversity and inclusion and therefore encourages applications from all sectors of the community.