Merchandise and Sales Assistant

We're looking for someone with the passion to support driving sales and awareness of the Bristol Students Union retail outlets, instore, online and on social channels. You will be responsible for supervising the day-to-day operations of our retail outlet in the Richmond Building and involved in relevant event planning and campaigns. You will balance the needs of achieving sales targets and delivering excellent customer service to our students and staff. The role will be a support to the Merchandise Senior Coordinator who has overall responsibility for the smooth and profitable operation of our retail outlets.

What’s the job?

Role:  Merchandise and Sales Assistant

Hours: 35

Salary: £20,126 to £23,061 (depending on experience)

Contract: Permanent

Closing date:  9am on Wednesday 4 January 2023

Who are we?

Part business, part charity, part membership body – Bristol SU is a seriously fun place to work.  Our professional staff do something extraordinary every day: we support student leaders to give people a voice in their education, help people get the most out of their student experience and help people make the change they want in the world. We have over 26,000 members, 400 clubs and societies, a diverse range of professional services, and an innovative strategy that will help to create an inclusive and supportive University community.

What will you bring?

• You’ll have experience in retail or sales
• Excellent organisational and planning skills
• Good attention to detail
• You’ll be able to provide excellent customer service to our customers and support our Senior Merchandise Co-Ordinator in all aspects of the daily running the physical and online shop, and at key merchandise events i.e. Welcome and Graduation
• Essential skills: excellent verbal and written communication skills, good numerical skills, ability to organise your workplace, excellent prioritising and time management skills, ability to work in a very busy environment, attention to detail, punctuality and reliability, ability to work on your own initiative and as a member of a team.
• Desirable skills: a good eye for product display, initiative, a good work ethic.

Why apply?

Because you’re excited to make a difference!

We offer lots of great benefits including enhanced pay for parents taking maternity, adoption or shared parental leave, a competitive salary for the non-profit sector, a generous pension scheme and at least 40 days’ holiday. We’re committed to helping you achieve a healthy work-life balance through flexible working and are open to considering requests for part-time working. We provide professional training so that whatever your chosen field of work, with the right mix of challenge and support, you’ll gain fantastic experience, and room to develop and advance your career.

We are proud to have been recognised through numerous accreditations and awards that demonstrate our commitment to creating a positive and supportive culture. We have appeared in the Inclusive Companies top 100 list and have won a number of awards for our commitment to diversity, including best Students' Union. We also won a Third Sector Excellence Award at the 2018 Investors in People Awards. No wonder 93% of our employees would recommend Bristol SU as a great place to work!

Equality, Diversity and Inclusion are central to life at Bristol SU. We approach our work with positivity and celebrate our diverse and unique communities. Our people are proud of our values and care about creating diverse and supportive communities that are inclusive of age, disability, gender, identity, race, religion, sexual orientation and experience.

Be yourself, be proud of the work you do and build a career in a place that knows different is good.

Key dates

• Closing Date: 9am on 4 January 2023
• Shortlisting: w/c 9 January 2023
• Interviews: w/c 23 January 2023