You will take a lead in overseeing and managing the delivery of Anti-Social Behaviour, and together with the Housing Team Manager (Lettings) also take responsibility for Empty Homes management which includes allocations and reletting our homes.  You will help develop and deliver high quality services in both these areas and ensure we provide high levels of customer satisfaction.

You will consistently demonstrate our Values, and work with colleagues and partners to develop our communities. The nature of the role will require travelling to different locations and require flexibility to work around business needs.

What you will receive

• A starting salary of £20,796 (FTE: £35,790) with the opportunity to obtain additional performance related pay increments
• Working 21.5 hours per week in a hybrid / agile working environment
• 30 days annual leave (pro rata) + Bank holidays + 1 day volunteering leave + ability to buy up to 5 days additional annual leave
• £700 flexi-benefit per year that can be used towards breaks away, treatments, counselling, fitness activities insurances, family activities and many more options
• 6.16% pension contribution + life assurance
• Company sick pay of up to 14 weeks full pay + 14 weeks half pay
• Access to an interest free loan of up to £1000
• Access to development opportunities to enhance your career through Brighter Places University
• Paid professional membership
• As well as a whole host of other benefits including; free immunisation, eye tests, discounted bus fares, independent financial advice, EAP, fresh fruit in the offices and more!

What will you be doing?

• Taking the lead in delivering and developing Anti-Social Behaviour services across Brighter Places and working with your team to deliver a seamless ASB service that supports victims and perpetrators to change behaviours.
• Line manage, direct, coordinate, monitor and supervise the day-to-day activities of the ASB and Lettings Officers to ensure an efficient, effective, and proactive service with an emphasis on delivering excellent service to our customers.
• Ensure policies and procedures are up to date and reflect local and national priorities and legislation.
• Be prepared to work flexibly to support colleagues in Housing Management when needed.
• For more information about the role, please read the full role profile.