Unseen is a UK charity with its head office in Bristol. We provide safehouses and support in the community for survivors of trafficking and modern slavery and operate the 24/7 UK wide Modern Slavery & Exploitation Helpline. We also work with individuals, communities, business, governments, other charities and statutory agencies to end slavery for good.

Accommodation Support Officers (ASOs) work at Unseen’s safe houses; these are accommodation services for men and women who have been identified as victims of human trafficking and modern slavery.

The purpose of the ASO role is to ensure all health and safety requirements in the safe house are met on a day to day basis and that all house protocols and policies are adhered to. ASOs will also ensure the safety and security of service users by welcoming and settling new residents, promoting awareness of health and safety, helping clients to manage risk and supporting survivors to engage with support plans and work towards their goals. ASOs will work to create a friendly and supportive environment for residents with opportunities to instigate communal activities with residents.

The Accommodation Support Officer role will be working as part of Unseen’s friendly and committed Support Services Team that provides high quality support services to clients living both in safe house accommodation and in the community. You will work closely with the Support Services Managers and caseworkers to deliver services in line with best practice and achieve positive outcomes for clients. Full and on-going training and supervision will be provided.

Responsibilities will primarily consist of:

• Responsible for day to day health and safety of the accommodation provision in line with Unseen policy & contractual requirements.
• Responsible for the safety and security of survivors in line with Unseen policy & contractual requirements.
• Promote best practice in supporting survivors and monitor impact of the services and outcomes.
• Work collaboratively as part of Unseen’s team to deliver a range of support to survivors across the South West.

For more information and a full job description, please see the job pack which can be downloaded on our website.

To apply:

• Please complete Unseen’s application form for the role, which can be found on our website, which includes a personal statement of 500 words outlining your suitability for the role, some personal details and equal opportunities questions, and;
• Please send a copy of your CV to jobs@unseenuk.org with reference to the job title.

Please note: The only information from your application that will be shared with the hiring manager is your personal statement and CV.

Please note, applications will be reviewed on a rolling basis, so we encourage early applications.

As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community.

Any questions, please contact jobs@unseenuk.org.