About the role

The Carer Support Services Manager will lead the management and delivery of our vital Support Services, offering essential information, advice and support to unpaid carers across Bath and North East Somerset. This role will give you the space to be creative, innovative and data-informed to develop and grow the service, ensuring the best possible outcomes for carers.

About you

You will have experience in leading the development, management and evaluation of a service. As a strong leader, you thrive managing a team, including delivering support, supervisions and setting meaningful objectives. You have previous experience working in a support, information or advice setting with safeguarding practice. You are a friendly, empathetic individual that excels in managing relationships with stakeholders. You are a driven individual that can manage a budget and implement clear processes and procedures. This is a part-time post with working days and times negotiable, flexibility to work evenings and weekends is required. On successful completion of probation, the post can be a mixture of office and remote working.

About us

The Carers’ Centre is a local independent charity with a big vision! We want to live in a community where unpaid carers are fully recognised, valued and supported. By joining The Carers’ Centre, you are joining a team dedicated to helping families across Bath and North East Somerset when they need us most.

We provide trusted information, advice and support to unpaid carers of all ages, enabling them to maintain or improve their health and wellbeing, stay in control of their caring role and get connected with others in a similar situation to them. In addition, we work with the wider community to improve recognition and support for unpaid carers.

We are committed to safeguarding and promoting the welfare of children/young people and vulnerable adults and expect all staff and volunteers to share this commitment. All applicants are subject to a satisfactory Disclosure and Barring Service check and at least two independent references.

We are committed to providing services that embrace diversity and promote equality of opportunity.

Why join us?

• 5% pension contribution after the probationary period.
• Family-friendly policies.
• Generous sickness pay.
• 23 days annual leave + bank holidays.
• Additional days leave each year for five years.
• Be part of a friendly team, who always look out for each other.
• Experience a strong collaborative approach to work.
• Flexible working between our Bath office and remotely.
• Access free parking at the office, with beautiful grounds in which to work.
• Get a great range of discounts through the CarerSmart scheme.
• Know you will make a difference to vulnerable people every day.
• We aim to encourage a culture where everyone’s unique value is recognised.