Anyone wanting to give their time to help people struggling in the region has an opportunity to become a volunteer adviser.
The rewarding role at Citizens Advice South Gloucestershire would involve training to help with a vast range of problems. These include but are not limited to benefits, debt, housing and employment.
The small, independent charity has seen demand for help with cost-of-living issues shoot up.
Citizens Advice South Gloucestershire is helping ten times as many people needing referrals for foodbank vouchers as pre-pandemic.
The charity is now looking to take on six new trainee generalist advisers to join the existing team.
The charity is particularly keen to encourage applications from people with a diverse range of backgrounds. This is especially the case for people from BAME backgrounds who are currently under-represented.
The service aims to provide high-quality advice to members of the public. It also aims to influence Governments and other organisations by informing them of the effect of their actions on the lives of clients.
The role would involve giving advice to clients both face-to-face and over the telephone.
Main duties and responsibilities may include:
Personal skills and qualities needed to become a Volunteer Adviser:
Applicants should be IT competent and able to commit to two sessions per week for at least two years.
Training will be held over a full day – probably a Wednesday. There will be additional training time when new recruits can observe experienced advisers.
There will be opportunities to help out for a few sessions prior to training starting so that applicants can check the role is right for them.
To apply, please email Finance and Admin Manager Amanda Wood at firstname.lastname@example.org to ask for an application form.