Following the creation of Brighter Places we continue to thrive and grow. We understand that every role plays a key part in delivering our short and long term goals and we focus on recruiting and retaining talent. We believe in our values and are committed to continuously improving for the people and communities we serve.
At Brighter Places, we are pleased to announce that a vacancy has become available for a full time, permanent Responsive Repairs Manager to join our team and play a key role in leading the way we deliver our repairs service across the association ensuring that we provide an efficient and effective service to our residents.
This is an exciting time to join the organisation as we are evolving the repairs services for all Brighter Places properties and deliver our key promise of excellent service quality to our residents. We are looking for an enthusiastic individual with high expectations and a strong motivation on service improvement for our customers working collaboratively with external and internal partners to deliver tangible outcomes.
What you will receive
What will you be doing?
You will have previous experience in a property maintenance/repairs type role, with experience of in strategic planning, risk management and/or change management. You will have good practical knowledge of working with asbestos, building pathology and effective risk identification and risk management. Within the role demonstratable budgetary control is required for responsive repairs and empty homes ensuring effective use of funds.
You will be analytical, proactive, and able to lead the repairs team to enable them to meet organisational needs. You will have excellent people skills, especially with experience of managing trade operatives and working with key stakeholders.
You will be delivery and customer service focussed, developing workable solutions and strategies. The role you will require you to work collaboratively with others within the business, external agencies and be a hands-on technical expert where required.
You must have a positive attitude to continuous improvement and be committed to demonstrating excellent standards of customer service (both written and verbally). You will need to be confident in conflict management and able to take on new challenges in a professional manner.
Please visit our website to apply.