Are you passionate about transforming the lives of women experiencing multiple-complex needs? The Nelson Trust is looking for a dedicated and experienced Complex Needs Services Lead to join our Women’s Community Services team in Bristol.

At the Nelson Trust, we are committed to providing a supportive, trauma-responsive environment where women can access the help they need to improve their lives. As the Complex Needs Services Lead, you will play a pivotal role in this mission by providing leadership, coaching, and management support to ensure the delivery of high-quality services.

In this role, you will work closely with the Criminal Justice Services Manager to ensure the smooth running of day-to-day operations. This includes overseeing staff levels, safeguarding, and data management, as well as developing and maintaining relationships with key stakeholders and partners. Your ability to inspire and lead a team will be crucial, as will your excellent interpersonal and communication skills.

We are looking for someone with proven experience in line management and working with women with multiple complex needs. You should have a strong ability to manage contracts and budgets, ensuring that services are delivered on time and to an exceptional standard. A commitment to the Nelson Trust’s ethos, aims, and principles is essential, along with a proactive and empathetic approach.

This is an opportunity for new, challenging and highly rewarding experiences. Our staff make a real difference to people’s lives and in return for your commitment and enthusiasm, we offer a competitive salary and pension scheme, opportunities for professional development and training, and a supportive and inclusive work environment.