Citizens Advice Bristol provides free, confidential and impartial advice, helping people to resolve problems affecting their lives. We have a wide range of services targeted at various client groups and advice issues.

We have a vacancy for a Projects Co-ordinator working primarily with our Macmillan Benefits Team and our MaPS Debt Advice Team, this is a busy role for proactive self-starter who can work collaboratively within teams whilst managing their own workloads. Based in our main office at Citizens Advice Bristol, the Projects Co-ordinator is an integral member of the project teams.

Responsibilities include but are not limited to; 

• processing new clients into the service
• providing initial information
• identifying urgent issues
• prioritising clients as necessary
• booking client appointments
• monitoring referrals
• supporting caseworkers to progress client cases

Hours / work pattern: 28-35 hrs / Monday to Friday - you can express an interest in working between 28 and 35 hours per week, but even part time applicants must be available to work across all 5 days.