Administrator / Receptionist Volunteer

1625 Independent People
Contract Type: 
Details of Role: 

Administrator / Receptionist volunteers provide a comprehensive reception service, being the first point of contact within the charity for all telephone and personal callers. Volunteers make all our young people and visitors feel welcome from the second they walk through the door.

Main duties include:

  • Meeting, greeting and directing visitors.
  • Ensuring phone / office messages are taken accurately.
  • Promptly forwarding messages on to the appropriate staff.
  • Dealing with incoming / outgoing post.
  • Overseeing and ordering stationary and other stock supplies.
  • Ensuring resources and forms are adequately maintained.
  • Ensuring refreshments for staff and visitors are available.
  • Carrying out Health & Safety checks.
  • Distributing keys to team members.
  • Filing, scanning and photocopying.
  • Arranging confidential waste collections.
  • Maintaining confidential records.

Reception roles are based at our head office - Kingsley Hall, 59 Old Market Street, Bristol, BS2 0ER – and the team operates 9am-1pm Mondays, Tuesdays, Thursdays, Fridays and 1pm – 5pm Mondays, Tuesdays, Wednesdays, Thursdays, Fridays.

We are looking for volunteers who can commit a minimum of four hours (one AM or PM slot) per week.

Key skills:

  • Good people skills and telephone skills.
  • Sensitive and patient.
  • Open and non-judgemental.
  • Able to maintain confidentiality.
  • Willing and able to attend training.
  • Basic knowledge of computers/ Microsoft Office would be a benefit.

We offer:

  • Travel expenses (inc. mileage where needed), lunch, free tea/coffees at offices etc
  • Access to training
  • Full induction, regular support and supervision
  • Materials and equipment
  • References for future employment (after six months of volunteering)
Closing Date: 
Saturday, 31 March, 2018 - 16:00
How to Apply: 

Please use the Volunteer Application Form (word doc 101kb) to apply and email to along with a completed Equalities Monitoring Form (word doc. 29kb).
Read our full Volunteering Policy  (pdf 140kb) and DBS Information Page(pdf 183kb).
Successful candidates will not require a DBS check.
1625 Independent People is committed to promoting equal opportunity and diversity.
Any enquiries or if you need a paper version sent to you please email
or call 0117 317 8800.

Contact Person: 
Volunteering Team
Contact Email:
Contact Phone: 
0117 317 8800
Postal Address: 
Kingsley Hall, 59 Old Market Street, Bristol, BS2 0ER