Helpline Volunteers

Womankind Bristol Women's Therapy Centre
Contract Type: 
Part Time
3 hours per week
Contract Details: 
minimum 12 months
Details of Role: 

Description of opportunity We are seeking HELPLINE VOLUNTEERS for our women only Helpline. We offer confidential listening support to any woman who is experiencing emotional distress. Women calls us about many issues including relationship problems, domestic and sexual abuse and mental health issues. We also offer information and signposting to other services provided by Womankind or other local agencies. Volunteers commit to one 3-hour Helpline shift per week once they have completed our comprehensive training programme. We currently have places on our next training course which will run over four weekends during February and March 2018. Skills/qualifications required - Excellent communication and interpersonal skills, and able to listen to others; - Be non-judgmental and able to empathise; - Punctual, patient, reliable; - Due to the nature of the calls we receive, volunteers need to be at a point in their lives where they are emotionally strong enough to support women in distress/crisis. - We welcome volunteers with lived experience of relevant issues - we ask you to think of the reality of listening to similar material to your own and consider what affect that might have on you. If you have recently been through a crisis we would recommend that you wait for 18 months – 2 years before taking on this role.

Closing Date: 
Friday, 5 January, 2018 - 12:00
How to Apply: 

Please read through the role description and the information about the role before applying. The next round of training takes place on the following dates:

Saturday 10th February

Sunday 18th February

Sunday 4th March

Saturday 24th March

All training days run from 10am to 4pm, and you would need to be able to attend ALL four days, so please check that this is possible before applying.

If you are still interested in applying, please complete the application form AND equalities monitoring form and e-mail or post to:

Suzi Brooke


3rd Floor, Brunswick Court,

Brunswick Square,


Contact Person: 
Suzi Brooke - Volunteer Services Coordinator
Contact Email:
Contact Phone: 
0117 916 6468
Postal Address: 
Womankind 3rd Floor, Brunswick Court Brunswick Square BRISTOL BS2 8PE