Careers Advice and Support Workers x 2

The Restore Trust
£19 500 - £22,000 starting salary (depending on qualification / experience) with the opportunity to earn up to £24,400
Contract Type: 
Full Time
Details of Role: 

About the Restore Trust
The Restore Trust is a not for profit social enterprise that supports people access training and work opportunities. Our services aim to improve the quality of life of individuals and their communities by building confidence and resilience. All members of the community are welcome but particularly those who are often excluded from such opportunities due longstanding disadvantage including criminal records, poor housing, a disrupted education, health issues or long- term unemployment.

The Restore Trust works in partnership with the public, private and voluntary sectors to create social impact, contribute to positive social change and increase social inclusion. Restore specialises in supporting individuals with a criminal record find sustainable work.

We are currently recruiting for 2 specialist adviser roles. While the focus is on supporting individuals into learning, training or work, you will also provide signposting and general advice accessing a range of other services depending on the needs assessment of your client. These roles are mainly outreach based but will include supporting clients at our Community Hub in North Bristol (Gloucester Rd) where we also offer training. Some work in Prison may be required – we will apply for clearance on your behalf if necessary.

About the role
You will offer advice linked to a range of current contracts including National Careers Service, Careers Enhanced Information, Advice and Guidance (CEIAG) and CFO 3 (HMPPS and ESF funded – criminality focussed).

You will be working with a wide range of clients from a variety of backgrounds and with individual needs. You will ensure that the services offered are high quality by continually reviewing and improving your own practice and working in partnership with a wide range of organisations from across the private, public, statutory and voluntary sectors.

Ideally you will possess an IAG qualification at level 4 or above. This is not essential as full training will be given. However, this would be a distinct advantage and will affect the starting salary.


  • Provide careers advice and general support to adults via a range of methods including face to face; telephone; email; group work and other digital means to help them to achieve work or learning goals.
  • Support clients to develop their own career management skills through a range of activities designed to improve confidence and resilience.
  • Work with clients to support their progression into learning, training or work or progression within work.
  • Track clients to capture outcomes and improve the effectiveness of our services.
  • Provide specialist support to clients with a criminal record working closely with Probation and Prison Services as required (training will be provided).
  • Work to develop a strong network of partner organisations who can provide complementary services and support for your clients.
  • Work with a variety of organisations to generate referrals to meet targets.         
  • Design and deliver workshops / job-shops to meet local need. Study local labour market information (LMI) to ensure your advice is relevant (this will be provided).
  • Record all interactions and outcomes with clients in a timely manner to meet contract deadlines. You will be offered training and support on the systems required.
  • Operate from a variety of locations.
  • Meet all standards for quality of service; safeguarding, information and data security, and any other contract requirements.
  • Attend meetings and training as required.
  • Ensure adherence to the company's equalities and diversity policy and actively embed equality and diversity into careers advice and guidance and all delivery activity.
  • Other duties commensurate with the level and nature of the post.

The ideal candidate for this position will have

  • Experience of supporting adults into learning, training or work, individually or in groups; employed and unemployed
  • Gained an IAG Qualification
  • Full clean driving licence and use of a vehicle
  • Enhanced DBS Clearance (mandatory: we will apply for this clearance for you if required)
  • Experience of working with disadvantaged clients and / or those with a criminal record
  • Experience of outreach activity and generating referral pipelines
  • A teaching / training or assessor qualification (Desirable)

The Restore Trust can offer you:

  • 25 days leave
  • Access to IAG qualifications and other training
  • Varied and interesting case work
  • A relaxed and friendly environment working closely with partner agencies
  • A Pay review is underway and we expect to introduce a bonus scheme which will allow successful candidates to increase their earnings to a maximum of approximately £24.4K when qualified.
Closing Date: 
Tuesday, 9 January, 2018 (All day)
How to Apply: 

Please send your CV and covering letter detailing your suitability for the role to Diane McAdam CEO by midnight 9.1.18:

Interviews 18.1.17

If you would like to discuss the role informally prior to application - please call 0117 942 7000 (Please note our offices are closed 25.12.17 – 1.1.18).

Contact Person: 
Diane McAdam
Contact Email:
Contact Phone: 
0117 942 7000
Postal Address: 
The Restore Trust 4-6 Longmead Avenue Bristol BS7 8QB