Service co-ordinator

Southmead Project
£35,000 pro rata
Contract Type: 
Part Time
30 hours per week
Contract Details: 
Funded until October 2019 - continuation funding will be sought
Details of Role: 

The Southmead Project is a small charity with a deserved reputation for the delivery of quality trauma informed support we provide to adults who have experienced child abuse and who have self-harmed as a consequence of trauma: this includes problematic drug, alcohol misuse and other ways of self-injury. In 2019 we celebrate 25 years of service delivery from our base in North Bristol.

Very much an innovative, pioneering charity, we have successfully developed and introduced therapeutic based counselling interventions - not only to the local community, but across the city of Bristol and beyond. We are active in research, family support work, design and delivery of training in the topic of abuse, addictions and disclosure and raising awareness of the impact of abuse.

Much progress in research into the topic of child abuse, its impact on the individual, the family and local community and growing acknowledgement of the efficacy of talking therapies, means we can now capitalise on what has been achieved over the last 24 years. To this end, we wish to recruit a Services Coordinator in order to better position ourselves for those opportunities that lay ahead. 


Oversee and manage the day to day operations of the charity, consolidate and build upon our internal and external communications and help identify and implement strategies in order to: improve opportunities to apply for and secure funds, improve upon existing quality standards, enabling longevity and long-term sustainability of the charity’s operations.

Job-share will be considered.

Specific Tasks:

  • Line-manage the team of therapists and volunteers
  • Collate and produce reports relating to individual funding source requirements
  • Liaise with existing working partners and identify future such partnerships
  • Allocation of clients to individual counsellors
  • Maintain accurate records relating to staff holidays, sickness/absence and training
  • Attend and contribute to appropriate and relevant meetings including those of the staff and trustees of the charity
  • Be a pro-active member of the charity fund-raising team
  • Undertake volunteer recruitment.
  • Identify and ensure appropriate training is made available for all staff relevant to need


  • Experience of managing members of staff
  • Knowledge and experience of the development and implementation of strategic planning
  • Knowledge of the impact of child abuse and trauma and its correlation with self-harm including the misuse of drugs/alcohol and the ability to work creatively with these issues.
  • Ability and experience in working within tight budgets with a proven track record of managing finance from statutory and non-statutory sources.
  • Clear leadership and motivational qualities with a forward-thinking, enthusiastic attitude and mind-set.
  • Ability to communicate effectively with the local and wider community and stakeholders
  • Experience of linking and networking with individuals and organisations to gather and collate researched information in order to further the aims of the charity and help provide the basis for future funding


  • Experience of working in a community based organisation
  • Knowledge of the correlation between trauma and addictions
  • Ability to work flexibly in a treatment environment
  • Experience in raising funding from Grant Giving Trusts and/or statutory/government sources
  • Experience in securing and managing service level agreements commissioned by the government/local authority.
  • Recognised professional qualification relevant to the position.
  • Awareness of the issues facing impoverished and deprived communities
Closing Date: 
Friday, 6 April, 2018 - 16:00
How to Apply: 

Please use the attached application form or contact the charity to request a postal or emailed copy of the form.

Contact Person: 
Pete Wraith
Contact Email:
Contact Phone: 
Postal Address: 
165 Greystoke Avenue Southmead Bristol BS10 6AS