Key-holder and IT Maintenance

Community in Partnership Knowle West (CiPKW)
£9.00 p.h
Contract Type: 
Part Time
16 hours per week
Contract Details: 
16 hours per week inc Monday and Wednesday 5-9pm; Sunday 8.30-5.30 (remainder to be confirmed)
Details of Role: 

Responsible to:            CIPKW Centre Manager

Working with:             CIP Trustees and CIP Staff Team

Line supervision:         Centre Manager


Overall aim of the post:

Running of the Filwood Community Centre office in evenings and weekends – ensuring

all visitors to the building are met and greeted.


Essential tasks:

Open up, supervise premises and ensure building is locked, secured and alarmed after use

Ensure groups leave promptly

Deal with problems as they arise during the given times

Provide friendly customer service to users on site

To supervise the safety on the site during the given times

Ensure rooms are left clean and tidy after groups finish

Supervise and delegate tasks to volunteers during the given hours

All customer enquiries by phone or in person are handled professionally and courteously

Raise any health & safety / customer services issues in a timely fashion.


Install and maintain IT equipment as required

Update IT hardware and maintain IT software and networks, where needed, across the Centre


Additional duties:

Working as part of a team to ensure the success of Filwood Community Centre, including good, timely communication and cooperation with the tenants and room users.

Working as part of the team to support CIPKW and community events

Any other duties which can be legally and reasonably requested by the board of CiPKW.


Qualifications, experience and personal qualities:

Excellent communication skills – with good written English

Good organisation and problem solving skills

Ability to plan own workload

Experience in an administrative role or other relevant IT role (this can include voluntary experience)

Confident in installing and using software eg: Microsoft Office and good knowledge of IT hardware as required

Willing to undertake training as required

Closing Date: 
Wednesday, 17 October, 2018 - 16:30
How to Apply: 

Application form attached. We are sorry but we will not accept CVs.

Contact Person: 
June McNeill
Contact Email:
Contact Phone: 
0117 914 9216
Postal Address: 
Filwood Centre, Barnstaple Road, BS4 1JP