Aid Box Community * Welcome Hosts *

Aid Box Community Charity
Contract Type: 
Part Time
Tues 10.45am - 3.15pm OR Wed 10.45am - 3.15pm OR Thurs 10.45am - 3.15pm
Details of Role: 

Aid Box Community are looking for volunteer * Welcome Hosts * to come and join our team :)

At Aid Box Community's ‘Free Shop’ in Bristol, we make a difference to the daily lives of refugees and asylum seekers by providing free essential living items, along with a safe and warm welcoming space.

This volunteer role provides an opportunity for you to support us front of house. Welcome hosts are key to the running of the Free Shop; welcoming the service users and making their experience a pleasurable one; keeping it stocked, tidy and organised.


  • 4 ½ hours per week on one of the following days:

  • Tuesdays 10.45 – 3.15pm

  • Wednesdays 10.45 – 3.15pm

  • Thursdays 10.45 – 3.15pm

*6 Months Commitment necessary*


What’s Involved?

  • Welcoming service users

  • Registering shop users in and out

  • Showing shop users around and ensuring that they find what they need

  • Support and guide less regular volunteers

  • Sign-posting Service Users to other organisations

  • Keeping shelves stocked and organised.

  • Keeping the hub clean and tidy

  • Help with Admin as required

  • Updating signage in the hub

  • Adhere to Safeguarding and health and safety policies

  • Sorting aid when needed (in collaboration with Aid Team)


We’d like you to:

  • Be passionate about supporting refugees and asylum seekers

  • Be sensitive to the situations of our service users

  • Be flexible with a willingness to get stuck in

  • Enjoy being part of a small team

  • Be a positive, committed and enthusiastic team player

  • Have good organisational and communication skills


Practical Considerations:

We will:

  • Provide full induction training before you commence the role

  • Provide training in the following: Safeguarding, Asylum in the UK, Trauma Awareness, Cultural awareness.


  • 2 references will be required

  • Welcome Hosts will need to be DBS checked at a cost of £15. This will be carried out soon after your induction.


Closing Date: 
Friday, 30 November, 2018 - 18:00
How to Apply: 

How to apply:

Complete ABCs Introductory Form and email to

Upon receipt we shall get in touch with you.

Many thanks,

Team ABC

Contact Person: 
Naomi Morse
Contact Email:
Contact Phone: 
Postal Address: 
5 Waverley Road Bristol BS6 6ES