SARSAS Helpline Volunteer Support Workers

Somerset and Avon Rape and Sexual Abuse Support
Contract Type: 
Part Time
2-3 hours a week
Details of Role: 

We are currently recruiting Helpline Volunteer Support Workers

SARSAS provides specialist support for people who have experienced rape, or any kind of sexual assault or abuse at any time in their lives.  We offer a helpline, one-to-one support sessions, counselling and e-support.

We are looking for Helpline Volunteer Support Workers to answer calls on the SARSAS helplines providing emotional support and signposting information.

We are looking for women who are empathic, non-judgemental with good communication and organisational skills, time-keeping and reliability.  SARSAS values diversity and welcomes applicants from all sections of the community.

We are particularly keen to hear from women that can volunteer on a daytime shift, especially on a Friday.

Through this work you will learn new skills, gain experience for related roles and courses e.g. counselling, social work and develop an awareness and understanding around sexual violence and rape.

You will be required to attend all of the training days for both of the roles.  The training days are as follows:

Friday 26th April 2019 day (9.30 am – 4.30 pm)

Saturday 27th April 2019 day (9.30 am – 4.30 pm)

Monday 29th April 2019 day (6.00 pm – 8.30 pm)

Friday 10th May 2019 day (9.30 am – 4.30 pm)

Saturday 11th May 2019 day (9.30 am – 4.30 pm)

Monday 13th May 2019 evening (6.00 pm – 8.30 pm)

You will need to be able to commit to volunteering with SARSAS for at least 6 months, attend one 2-3 hour helpline shift per week and monthly group supervision.

Opportunities for further training and expanding knowledge will be provided as well as visits to external agencies, and participating in away days, planning or conferences.  There will also be opportunities to get involved in other SARSAS services including one-to-one support and campaigning, if desired. SARSAS will reimburse out-of-pocket expenses.

If you would like to find out further information about SARSAS and the role we are holding an information session on Tuesday 5th March 2019 from 5.30 pm – 7.00 pm.  Please e-mail to book a place.

If you have any questions please contact us by e-mail or by phone on 0117 9299556 and ask for Liz Roberts.


Closing Date: 
Monday, 11 March, 2019 - 09:00
How to Apply: 

If you are would like to apply, you can download an application form from our website:

Please send completed applications to

Closing Date for applications – Monday 11th March 2019 (9.00am)

Interviews (Informal 1:1 meetings) – Between 18th March – 9th April 2019

* Because of the nature of the role it is only open to women applicants and is exempt under Schedule 9 Part 1 Equalities Act 2010.

A Disclosure Barring Service (DBS) check will be required for this role.

Contact Person: 
Liz Roberts
Contact Email:
Contact Phone: 
0117 929 9556
Postal Address: 
PO Box 2942 Bristol BS1 9EU