Bookings Administration Support

Penny Brohn UK
Contract Type: 
Part Time
Details of Role: 

Our bookings administration team need support to ensure clients get the best possible service.  You can ensure that information on booking forms is accurately and efficiently put on the system and individual needs are met.

  • Data entry: assisting with entering personal, confidential information onto a database
  • Preparing confirmation packs to be sent to clients, including photocopying and collation
  • Calling clients in relation to their booking forms
  • Calling clients on waiting lists if spaces become available
  • Quality control; cross referencing sources of information
  • Other tasks as required  
  • Interested and committed to the work of Penny Brohn UK
  • Organised and efficient with good attention to detail and a high level of accuracy
  • Understanding of and ability to maintain confidentiality
  • Able to learn a bookings software package and general IT skills
  • Excellent telephone manner and good listening skills
  • Able to work independently and manage own responsibilities once tasks have been explained.
  • Ask for support when needed

Half a day a week, days and times can be discussed.

You will receive a full induction and be given training on the database you will be using. You will be line managed by the bookings team and given day to day support and supervision. 

What benefits can I expect?

    • Ensuring the highest quality of care and service to clients
    • Varied role
    • Expenses paid
    • Administration experience
    • Working in beautiful building and accessing grounds
    • Lunch provided from our restaurant
Closing Date: 
Tuesday, 30 April, 2019 - 13:30
How to Apply: 

You will be asked to complete an application form and provide two referees. You will then be asked to attend an informal interview and a work taster session.

Please contact the Volunteer manager if you have any questions or would like further information. Tel: 01275 370094 email

Contact Person: 
Sarah Gottesman, Volunteer Manager
Contact Email:
Contact Phone: 
01275 370094
Postal Address: 
Chapel Pill Lane Pill Bristol BS20 0HH