About this service
Our Through the Gate Mentors meet with service users, prior to their release from prison, on the day of their release, and approximately two weeks after release.
Purpose of this role
We work alongside the prison and probation service supporting vulnerable adults on their release from custody. We support them with their immediate resettlement needs, which include attending their initial probation appointments, and assisting with benefits, housing, health and safety.
Time commitment & location
Location: South Wales
Hours of work: Mentoring opportunities take place Monday-Friday only, between 8am and 5pm.
You will need to be willing to volunteer at least one full day a week, and will need access to a vehicle and computer.
Because of the training and induction requirements, and value of this role Pact hopes you will commit to volunteering with us for at least 6 months.
What you will be doing
You will provide 1:1 mentoring support and help with immediate resettlement needs
Escorting service users to appointments in the community, linking them with appropriate support service
Providing practical and emotional support during the mentoring period
Dealing with safeguarding issues including poor health, substance misuse, domestic violence and homelessness
Writing reports detailing support needs and risks. Creating contact reports explaining what support has been given and what outcomes achieved
Driving service users in your own vehicle. This will need to be roadworthy and insured for business use.
The type of person we are looking for
No experience necessary
Skills / Abilities
To be able to type up clear and concise case notes
Confidence to communicate with potentially difficult service users
Non-judgemental attitude towards prisoners and their families
Being friendly and approachable
Willingness to help others
What we offer
2 days initial mentoring training which includes:
Introduction to the organisation
How to be an effective mentor
Security and Information Handling
Ongoing training and shadowing opportunities will be given until you feel confident enough in the role to work independently.
Other specific training will be offered and you will have access to other training opportunities in the community.
Travel costs, via public transport or private car (mileage) will be reimbursed including travel to attend training. Subsistence, i.e. lunch may also be reimbursed, according to our expenses policy. Mileage will be claimed at 45ppm for the firsts 10,000 miles and then 25ppm for the rest of the financial year.
This role is subject to:
DBS check (Disclosure & Barring Service)
Security Vetting by Her Majesty’s Prison Service.
Please be aware that these necessary checks can take a number of weeks to process.
Support and Supervision
We will provide a full induction and regular supervision to support you in the role.
Benefits to you
Developing communication skills and confidence
You’ll be helping Pact Futures aim in reducing re-offending
Gain valuable hands on experience
Working as part of a team
Networking with a range of services.
Duration Commitment Classifications
Job Type: Volunteer