Helpline Sessional Support Worker

Sessional Staff for the Freephone 24 Hour National Domestic Violence Helpline, based in Bristol
£13.31 per hour
Contract Type: 
Contract Details: 
As required, including evenings and weekends
Details of Role: 

Women’s Aid is the national charity working to end domestic abuse against women and children. Over the past 44 years, Women’s Aid has been at the forefront of shaping and coordinating responses to domestic violence and abuse through practice, research and policy. We empower survivors by keeping their voices at the heart of our work, working with and for women and children by listening to them and responding to their needs.

Women’s Aid are recruiting for Sessional Staff, to work on the Freephone 24 Hour National Domestic Violence Helpline, based in Bristol

We are looking for women to contribute to the delivery of a high quality 24 Hour Helpline, providing support and information to women and children who are living with or fleeing domestic violence, their friends, family members, colleagues or professionals working on their behalf, by telephone, e mail and other forms of communication.

National Domestic Violence Helpline training will be provided. Training will take place throughout May covering some evenings and weekends. Listening-in sessions (minimum of 2 hours per week) will also be required throughout the training period. These will be held either during the day or evening.

Location:       Bristol
Salary:           £13.31 per hour
Closing date: 9 a.m. Monday 29th April 
Interviews:     8th and 9th May, Bristol
Hours:            As required, including evenings and weekends

Women only need apply under schedule 9 (Part 1) of the Equality Act 2010.

Women’s Aid is committed to quality, equality and valuing diversity.
Applications are particularly welcome from black and minority ethnic women.
We are a Disability Confident employer: we guarantee to interview all disabled applicants who meet the minimum criteria for vacancies. For an informal chat about your needs or to receive the application pack in another format, please call Lauren Owen on 0117 983 7137 or email

Registered charity no: 1054154

Recruitment consultancies/agencies should not approach Women’s Aid with regards to open vacancies. We regret that agency candidates will not be considered.

Closing Date: 
Monday, 29 April, 2019 - 09:00
How to Apply: 

To apply please complete an application form and return it to Please do not include a CV.  

Applicants will be shortlisted according to how well they meet the criteria in the person specification.  Please highlight and explain how you meet these using the application form. If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.

Contact Person: 
Lauren Owen
Contact Email:
Contact Phone: 
Postal Address: 
PO Box 3245 BS2 2EH