Volunteer Conflict Resolution Practitioner

Resolve West
Contract Type: 
95 hours per year
Details of Role: 

We are recruiting volunteers to support conflict resolution within Bristol Hate Crime & Discrimination Service*

Resolve West (formerly Bristol Mediation) is an independent, charitable organisation with over 30 years’ experience of providing a confidential service to people experiencing conflict, crime or discrimination.
(*a partnership between SARI, Brandon Trust, LGBT Bristol, Bristol Mind, Avon & Bristol Law Centre and Resolve West)

We work with people who have experienced hate crime or discrimination to resolve conflict and repair harm.

  • As a volunteer you will initially receive training in mediation (6 days attending with some private study) as well as ongoing training and supervision throughout your volunteering role. 
  • Our volunteer practitioners co-work cases supportively and as a newly-trained volunteer you would be teamed up with an experienced mentor. 
  • The work is flexible and person-centred so our volunteers work at different times of the day and week, visiting people in their homes or other appropriate venues across Bristol.

We are committed to promoting and maintaining diversity among our volunteer team.  Our team welcomes and supports new volunteers; we learn from each other and from clients and their experiences.

Successful Candidates will:

  • Be interested and willing to learn a new set of skills
  • Be available for a volunteer selection day and initial training dates: (6 days)
  • Be willing to commit around 95 hours volunteering time per year for at least two years after the initial training period.
  • Be committed to understanding and resolving conflict, including that arising from hate crime and discrimination

We would particularly welcome BME or LGBT+ and other applicants with characteristics or experiences which might add to the diversity of our volunteer group.

Closing Date: 
Tuesday, 30 April, 2019 - 23:00
How to Apply: 

We would like to hear from you if you are interested in this volunteering opportunity and you are available to attend a selection day and the 6 training days.

Please complete the attached application form and return to Resolve West by post or email by 30th April 2019

Selection and Training Dates
Tuesday 7 May (Selection Day)
Monday 20 May (9am - 5pm)
Tuesday 21 May (9am - 5pm)
Monday 3 June (9am - 5pm)
Tuesday 4 June (9am - 5pm)
Monday 10 June (9am - 5pm)
Tuesday 11 June (9am - 5pm)

Contact Person: 
Hannah Pepper
Contact Email: 
Contact Phone: 
07714 237107
Postal Address: 
Unit 40 Easton Business Centre, Felix Road