Fuel Poverty Advisor (WHAM) x2

Centre for Sustainable Energy
£22,405 - £25,265
Contract Type: 
Full Time
Contract Details: 
Details of Role: 

We are seeking to appoint two Fuel Poverty Advisors to work on an innovative multi-partner project called Warmer Homes Advice and Money (WHAM).

Both posts run from 1 Aug 2019 to 31 July 2021.

One advisor will work from Citizens Advice offices in Bristol and Weston-super-Mare (depending on the caseload) but will also spend time working from our offices in central Bristol.

The other will work at Southmead Hospital, Bristol Royal Infirmary (BRI) and Weston General Hospital, again depending on caseload. The role does not involve delivering health care and previous experience of working in the health service is not a requirement.

You will be responsible for your own casework and will help us deliver the project targets by achieving positive outcomes for the clients you support:

  • Improve their financial skills leading to reduced financial hardship.
  • Identify grants or benefits that they may be entitled to which will increase their incomes or enable them to access lower energy bills.
  • Reduce hospital and GP visit readmission rates by improving their physical and psychological wellbeing through living in warmer homes with more affordable energy costs.
  • Raise awareness of fuel poverty locally, and enable others to support people in their community or refer them to the partnership for in-depth support.

You will act as a project navigator, carrying out home visits and casework, facilitating and joining up professional support for the households in need. You will also recruit and support local volunteers, and offer training to local voluntary and community groups in Bristol and North Somerset to help them identify people at risk of fuel poverty.

The hospital-based appointee will work with hospital discharge teams, ward managers and frontline health staff to identify clients that need support.

The role will also involve general administrative tasks including data inputting, outreach preparation and evaluation. The successful applicant will be an excellent verbal and written communicator with good attention to detail. We are looking for someone who is highly organised, with an enthusiasm for giving advice to join a unique fuel poverty partnership.

Closing Date: 
Tuesday, 4 June, 2019 - 12:00
How to Apply: 

The job description has more details, and you can state a preference for the role of interest - if you have one - on the application form.


The forms can be downloaded from our website.


Contact Person: 
Faye Edmunds
Contact Email: 
Contact Phone: 
Postal Address: 
Centre for Sustainable Energy St. James Court Bristol BS1 3LH