Citizens Advice Bristol (CAB) works with around 9,000 unique clients a year and answers in the region of 25,000 different enquiries. We deliver a drop in service to the public, have clients coming for appointments offer the use of self help computers to the public, and support partner organisations and our specialist caseworkers to see their clients. We also offers a range of additional support functions to clients including form filling and letter writing support.
To provide a professional reception service to the clients of Bristol Citizens Advice Bureau. The duties will include being one of 2 lead receptionist's supporting volunteers, assisting clients and ensuring the advice session runs smoothly for both clients and advisers. Having 1 to 1 appointments with clients after training to complete forms, assist with phone calls and write letters. Be involved with training new reception volunteers and developing their skills. Both roles are part time to cover the whole week for example Monday to Wednesday or Thursday and Tuesday or Wednesday to Friday 9am to 4.30pm.
The initial contracts are until 31 March 2019, do email if you have any questions regarding the role before applying.
Complete an application form and email to email@example.com