Money Advice Mentor

North Bristol Advice Centre
£10.00 per hour
Contract Type: 
Part Time
14 Hours per week
Contract Details: 
Initially funded for one year
Details of Role: 

Working with the debt team, your role will be to:


  • Open new client cases and ensure all case preliminary checks are completed and accurately recorded in NBAC’s case management system (conflict of interest, ID, data protection and complaints procedure).


  • Carry out initial assessment interviews with debt clients and support clients to be “advice ready” (e.g. gathering evidence of income and expenditure, verifying debt balances, obtaining credit reports).


  • Help clients with basic income maximisation (e.g. completing benefit checks, applying for charitable grants, switching bank accounts etc.) and budgeting.


  • Assist specialist debt advisors by carrying out other non-specialist tasks as required.


  • Where appropriate signpost to services (internal and external) for additional support.
  • To keep up to date with relevant policies and practices and attend appropriate training courses where required.


  • Carry out any other related tasks as required.


All work to be carried out in accordance with NBAC’s Equality and Diversity Policy

Closing Date: 
Wednesday, 20 November, 2019 - 16:00
How to Apply: or 0117 951 5751

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Contact Person: 
Allison Clarke
Contact Email:
Contact Phone: 
Postal Address: 
2 Gainsborough Square, Lockleaze, Bristol, BS7 9XA