Money Advice Mentor

North Bristol Advice Centre
www.northbristoladvice.org.uk
Salary: 
£10.00 per hour
Contract Type: 
Temporary/Contract
Hours: 
Part Time
Hours: 
14 Hours per week
Location: 
Bristol
Contract Details: 
Initially funded for one year
Details of Role: 

Working with the debt team, your role will be to:

 

  • Open new client cases and ensure all case preliminary checks are completed and accurately recorded in NBAC’s case management system (conflict of interest, ID, data protection and complaints procedure).

 

  • Carry out initial assessment interviews with debt clients and support clients to be “advice ready” (e.g. gathering evidence of income and expenditure, verifying debt balances, obtaining credit reports).

 

  • Help clients with basic income maximisation (e.g. completing benefit checks, applying for charitable grants, switching bank accounts etc.) and budgeting.

 

  • Assist specialist debt advisors by carrying out other non-specialist tasks as required.

 

  • Where appropriate signpost to services (internal and external) for additional support.
  • To keep up to date with relevant policies and practices and attend appropriate training courses where required.

 

  • Carry out any other related tasks as required.

 

All work to be carried out in accordance with NBAC’s Equality and Diversity Policy

Closing Date: 
Wednesday, 20 November, 2019 - 16:00
How to Apply: 

team@northbristoladvice.org.uk or 0117 951 5751

Download from our website www.northbristoladvice.org.uk/get-involved/jobs

Contact Person: 
Allison Clarke
Contact Email: 
team@northbristoladvice.org.uk
Contact Phone: 
01179515751
Postal Address: 
2 Gainsborough Square, Lockleaze, Bristol, BS7 9XA