Care Act Advocacy Team Leader

Swan Advocacy
£23,526.60 - £25,708.15
Contract Type: 
Part Time
22.5 hours
Details of Role: 

    Team Leaders have line management responsibility for advocates, trainee advocates and volunteers.

    They hold responsibility for the individual team meeting its targets and delivering on contract requirements, including providing the data required for contract and organisational monitoring.

    They form part of the area management team working with Area Managers and the Director of Advocacy to provide operational management across the organisation.

    Team Leaders hold their own client case load accounting for approximately 50% of their working hours.

    • The aim of Independent Advocacy under the Care Act is to enable people who have substantial difficulty being involved in relevant Care Act processes to be supported in that involvement as fully as possible, and where necessary to be represented by an advocate who speaks on their behalf.
    • The ultimate aim is for people’s wishes, feelings and needs to be at the heart of the process.
    • The office is based in Kingswood but the role would require you to cover the Bristol area. (Driver preferred but not essential)
    • We welcome candidates from BAME communities and with disabilities. 

    Team Leaders who have line management responsibility for advocates and deliver advocacy must hold the Diploma in Independent Advocacy Qualification (City & Guilds level 3 or 4). People appointed without this qualification will be expected to undertake the Diploma (provided by the company training scheme) within 12 months of appointment.


    Interview Date : 13 December 2019.

    Closing Date: 
    Monday, 9 December, 2019 - 12:00
    How to Apply: 

    CV and covering letter to

    Contact Person: 
    Sheila Parr
    Contact Email:
    Contact Phone: 
    01823 240509
    Postal Address: 
    Hi-Point Thomas Street Taunton TA2 6HB