Penny Brohn UK
Contract Type: 
Part Time
8.30am - 6pm various shifts are available (half a day)
Contract Details: 
Details of Role: 
  • The day to day operation of reception and answering calls.
  • Receive and welcome visitors to the centre.
  • Ensure a professional service is provided to all visitors, maintaining confidentiality at all times.
  • Booking rooms and resources as required.
  • Booking appointments when confident to do so
  • Franking post and associated postal tasks.
  • Collate the literature for the Self-Help Starter Packs.
  • Organise taxis as requested.
  • Ensure the reception area is tidy and maintained with stock at all times.
  • Manage the lunch money for the restaurant when necessary.
  • Collate daily cheques received and enter onto spreadsheets.


What training and support can I expect?

When you start volunteering with us, you’ll receive an induction from the Volunteer Manager. Training will be given by the reception staff who will also provide ongoing support. In order to better understand the services you will be invited to sit in on the Introductory course that is offered to clients. Penny Brohn also offer a two day Induction day for staff and volunteers and you will be invited to attend one at the next available opportunity.


What Benefits can I expect?

  • You will have the opportunity to meet and assist clients and all visitors in person and on the telephone.
  • Be part of a supportive team.
  • You will be able to use and develop your skills and gain a sense of achievement from contributing to the smooth running of reception.
  • Excellent working environment.
  • Lunch provided.


Closing Date: 
Thursday, 30 April, 2020 - 18:00
How to Apply: 

You will be asked to complete an application form, provide two referees, attend an informal interview and a work taster session.  If appropriate you will be asked to complete a Criminal Records Bureau Disclosure.


Please contact the Volunteer Manager if you have any questions or would like further information. Tel: 01275 370 094 or email


Contact Person: 
Sarah Gottesman, Volunteer Manager
Contact Email:
Contact Phone: 
01275 370 094
Postal Address: 
Penny Brohn UK Chapel Pill Lane Bristol BS20 0HH