Service Manager (mental health charity, peer support)

Changes Bristol
£22,000-£25,000 (pro-rata)
Contract Type: 
Part Time
Details of Role: 

Job Vacancy: Service Manager

Fancy joining our small and vibrant team at a time when our service is more important than ever? We are looking for a Service Manager with passion and creativity, able to lead and constantly adapt as we support people’s mental health in this Covid-era.

Your main responsibility as a Service Manager will be to ensure our peer support groups (both online and soon-to-open physical groups) and our phone befriending service operate effectively and smoothly; you will supervise volunteers and staff; promote the service; network; and organise/deliver training and drive the service forward. You can expect a good amount of admin and ad hoc tasks, therefore you will need strong skills to prioritise, organise your workload effectively and delegate when needed.

You will be working in a job-share (22.5 hours per week) ideally Mon-Weds. It will require some flexibility and out-of-hours working as well as working in a face-to-face capacity.

About Changes Bristol mental health charity

Changes Bristol is a mental health charity that provides a service to those suffering mental distress in greater Bristol. Our core service provides peer support meetings that run every week that are open access with no referral necessary, and where the support is there for as long as people need it. We also run a new befriending service for those unable to access the technical requirements for our online support groups.

We’re a small vibrant team, and we consider our service to be essential to the population of Bristol and wish to maintain, improve and expand our service in the coming years.

Closing Date: 
Wednesday, 7 October, 2020 - 12:00
How to Apply: 

In order to apply, please go to our website at

At the bottom of this page there is the Application letter, Application form, Guidance Notes, Job Description and Peson Specification. Please download all the information and return the fully completed application form to 

Please also complete the equalities form online which is anonymous.

We are an equal opportunities employer, but more than that we are a charity that cares passionately about diversity and inclusion. We are committed to making our team better reflect the diverse communities that we serve in Bristol. This means that we welcome your application regardless of your gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes you unique.

Once we have received all applications by the deadline on the 7th October, the applications will be assessed and we will contact you as soon as possible to confirm invites to interview.



Contact Person: 
Jason Washbourne
Contact Email:
Contact Phone: 
0117 941 1123
Postal Address: 
43 Ducie Road, Barton Hill Settlement, Lawrence Hill, Bristol, BS5 0AX