Innovating out of adversity - a QuIP assessment of Voscur's work in Bristol

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15 November, 2018


Funding support doesn’t lead directly to new funding; organisations tend to collaborate when they have to, but collaboration can have lots of positive spin-offs; better planning drives the most far-reaching organisational change, even more than increased income. These are some of the more unexpected findings of the Qualitative Impact Protocol (QuIP) study we completed to measure Voscur’s impact this year. The QuIP was conducted with Bath Social and Development Research, using non-traditional methods to gather as much useful and unbiased information as possible.  

As for the less surprising results? Local organisations have embraced new ways of working to address adverse conditions; you need political support to sustain a healthy social economy. These are two of the more anticipated findings from the report.

Instead of reminding people which Voscur services they’d used, then asking if that service was effective, with QuIP they were simply asked:

  • What’s changed? 
  • What was the effect of that change?
  • What caused that change?

Sometimes the cause was a national policy, the end of a related local services, a new grant or contract, or input from Voscur staff.

Using this method, a QuIP study assesses the external factors affecting the work of local organisations in positive or negative ways. It also captured the impact of Voscur’s support – if there was any identified impact at all. Compared to other approaches to evaluation, QuIP reduces bias, clarifies causes and effects, and identifies specific results for one organisation in the context of broader changes (national, regional, global) affecting all organisations.

This means that Voscur has improved evidence which can be used to influence the stakeholders of Bristol’s social economy – investors, commissioners and policymakers. It also means Voscur is better able to demonstrate the impact of its own work to the citizens of Bristol, our partners and local councillors who decide how to use the council’s resources.

See the full report below, and please contact us if you could benefit from support with your impact monitoring and reporting.

Download a PDF version of the report.