Bristol Tea and Tech Volunteer
Location: Various, within North Bristol
Days/times: 2 hours per day, Thursday or Friday (time ranging 09:30 – 16:30) March – August 2023

About the role:
This is an exciting opportunity to join our digital outreach project, supporting over 55s in community setting across north Bristol. You will help people to use computers, tablets and smartphones to access the internet and learn basic IT skills.
Who are we looking for? Anyone over the age of 18 –including students or peers-- who can spare two hours per week over spring and summer to help older people get online and develop their digital skills and confidence.

What’s in it for you:

• It's a great way to make a real difference in someone's life
• You''ll be giving something back to your community
• You’ll be able to meet new people and develop your skills and confidence

“I like volunteering at NBAC because of the sense of achievement and the feeling of making a difference I get from helping people develop their IT skills.’

We will provide:

1. Full training and regular support and supervision
2. The opportunity to give feedback and help shape the development of the project.
3. Reimbursement of out of pocket expenses

Experience and skills

• Confidence in the use of IT and the internet, including email, comparison sites, online form filling and social media.
• Good communication skills and a helpful and open manner
• A willingness to work with people of different ages with varying abilities 
• Reliability and commitment
• An interest in researching relevant websites and apps which may be useful to clients

Tasks and responsibilities

• To welcome people to the drop-in and create a friendly, supportive environment
• To help people feel confident about using computers, tablets and smartphones and going online by providing the appropriate support to meet their learning needs.
• Ability to identify and signpost clients to new and secure online learning tools.
• To work as an effective member of NBAC’s team, giving and receiving support and working co-operatively
• To keep accurate records of the work undertaken
• To adhere to NBAC’s volunteering policy
• To attend an induction and any ongoing training