This workshop is designed to support staff and organisations in the voluntary, community, and social enterprises (VCSEs) to consider, plan, and implement personal and professional boundaries in the workplace.

With the cost of living crisis many organisations have been experiencing greater number of people attending their centres and services during this period, and those visiting are often coming with more complex circumstances than we have the capacity to manage. This can have a significant impact on us as service providers.

Professional and personal boundaries are key to keeping service-users, staff, and organisations, safe, effective, and professional. They help us to utilise our skills in the most appropriate ways within our professional roles, and ensure consistency of service and management of the expectation of service-users. But what are boundaries, and what can make it difficult to maintain them?

Our workshop explores the various aspects of boundaries in the workplace, using open discussion of our own boundaries, case studies of situations that can arise, and how we can manage the maintenance of boundaries through internal and external policies and personal accountability.

Our workshop includes:

• What boundaries are and why we have them
• What can make it difficult to maintain boundaries
• Case studies that explore situations that can occur, and how we might apply effective boundary management
• Developing policies that support effective boundary management in your organisation

Who is it for?

This workshop is for staff & volunteers of voluntary, community, and social enterprise organisations across the UK, especially those in public facing roles. Participants will not require any prior knowledge of boundaries to participate. There will be a maximum of 15 participants per workshop to allow for meaningful engagement

Some feedback from our participants:

“The training was Excellent– the perfect mix of relaxed and informal, accessible and personable with the confidence of experience, skills and knowledge. Our team really responded to the trainer’s style and everyone learnt a lot and thought about things differently as a result. It was also tailored to our specific circumstances and experiences which made it relatable and relevant and helped me translate that into new policies and procedures for our organisation.”

“Excellent Training. Some of the best I’ve been on for a long time”

“Loved the discussions. I’ve got more understanding on how different team members feel about dealing with different visitors, and how to put boundaries in place”

“I wasn’t looking forward to the training, but it was really engaging and I got a lot more from it than I expected. This is important training for anyone working directly with members of the public.”

If you would like to arrange a session specifically for your organisation, or would like more information about this workshop or The Peer Partnership, please contact us on 0117 9555 038 or visit www.peerpartnership.org.