All organisations need minutes. They are essential if teams, committees and boards are to have a clear record of the decisions made and the actions required. Whether you minute the occasional team meeting or more formal board meetings, the aim of this course is to provide you with the tools to minute with confidence.

The course will cover:
•    Minuting techniques
•    Strategies for speed recording
•    Barriers to effective listening
•    Plain English
•    Meeting protocols
•    Practice and feedback opportunities

This session is a balance of theory and practice with lots of opportunity to practice newly acquired skills in an informal and supportive setting.