Creative Conflict Resolution

Level: Advanced

Category: Leading your organisation

This course looks at how a positive approach to conflict and strategies for creative resolutions can enable you and your organisation to thrive.

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Full details

May 11th, 2021 9:00am-12:30pm

What is this course about?         

Conflict can be useful. It can challenge our outdated or limited view of ways of working or expand our understanding of the world. It can be creative and help us to develop and adapt to new ways of working, or achieve change to something better. During conflicts we can learn about ourselves as well as other people, find skills and resources that we didn’t realise we had, or develop new ones.

What will you learn?

This course will help you:

  • Identify your approach to conflict
  • Understand how conflicts arise and how to recognise them early
  • Have an overview of different approaches to conflict resolution and mediation
  • Practice skills that enable diverse views to be expressed
  • Apply strategies for resolving conflicts

Why is this relevant or important now?               

When teams are under pressure, such as during the current pandemic, differences of opinion, different approaches and different ways of coping with change and uncertainty – all areas of potentially major or minor conflict - are almost inevitable.

The impact of conflict on some individuals can be debilitating – for others liberating. The same goes for organisations – depending how conflict comes about and is managed.

Understanding how you as an individual deal with conflict, and how your team and organisation as a whole understands its differences, can help you steer through both present challenges and harness the energy of conflict for positive development.

Who is the course for?

staff and volunteers


Around 40% off for Voscur Full Members on our half day courses; 20% off for Voscur Affiliates. Become a member today.
Full members: £55
Affiliates: £77
Non-members: £94

What else do they need to know?

To take part, you will need a laptop with a camera, microphone, and Wi-Fi. You won't need any other software. You will be emailed an invitation with a link to join the online training prior to the course.

Voscur is running all our training online due to the ongoing public health situation with coronavirus (or COVID-19). This decision was taken in line with local and national health advice, and to safeguard the health of our attendees and staff. We are aware that many VCSE organisations in the city are focusing their efforts on providing and changing their services to respond to communities. For more information about coronavirus, see

If you cancel your place on a paid for training course you will need to give at least 2 weeks' notice in which case a full refund/credit note will be issued. Less than 2 weeks' notice will result in the full cost of the course being invoiced (not being refunded/credited), unless you can give the place to somebody else.  If the place is transferred to someone else there may be an adjustment on payment/fee depending on their/their organisations membership status.

If you have been offered a free place, or the training you have booked is a free session: if you do not cancel giving at least 2 weeks' notice and you fail to attend (and are unable to send someone in your place) an admin fee of £25 will be charged, we will invoice you/your organisation.


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