Do you have compassion and empathy for people who are struggling with their mental wellbeing? Could you inspire hope for people who are struggling with their mental health?

Second Step is a leading mental health charity in the Southwest offering housing, support and hope to people with mental health and other problems.  Our vision is that we believe in a world where everyone affected by mental health problems can create a positive future.  We promote mental health and wellbeing by supporting people and communities to build brighter futures.

We are recruiting a Mental Health Support Worker to join our Primary Navigation Team in South Gloucestershire. This is a community-based service covering Emersons Green, Downend, Staple Hill, Kingswood and surrounding areas.  Internally you will be known as a Recovery Navigator.  Working collaboratively with the client, GP, Social Prescribing Link Workers and other healthcare professionals, you will support clients with moderate to high enduring mental health difficulties to find coping strategies personally and within their community.

About the role
We are committed to working with a?recovery-based approach?and supporting people to meet their individual needs. Why not join our team to support our clients on their recovery journey by:

building a trusting and collaborative relationship with the client; demonstrating hope and courage

completing individual assessments that will inform the client’s recovery plan.

supporting the client to utilise self-management tools e.g. Wellness Recovery Action Plan to stay well.

using a range of interventions, approaches and tools (motivational interviewing, active listening, navigation, solution-focused support) that enables people to move positively through their recovery.

navigating the ‘wider system’ which includes supporting the client to access appropriate support.

enabling clients to make informed decisions about their mental wellbeing, maximising their independence and providing advocacy role where appropriate.

Full details of this exciting opportunity can be found in the role profile. 

About you

You will:

be passionate about improving the lived experience and health of people using mental health services

be confident in working independently within the local community.

have a minimum of 2 years proven experience of working with people with mental health needs, or people with complex needs

be able to manage a caseload of 16-20 at any one time.

proven experience of carrying out needs and/or risk assessments and the support planning process

experience of working with a number of individuals with competing needs and priorities

What we offer

to be part of a friendly team, with direct support from a Senior

blended working – a combination of home, office and community-based working

an in-depth induction to Second Step and all the relevant training and support you need to do your job well.

monthly one-to-one sessions with your line manager

monthly group reflective practice with your wider team

If you are interested in this role but are concerned that you may not have the experience or knowledge please contact us for an informal conversation, we would very much like to hear from you.  Please contact: Liam Dixon, Team Manager on 0779 324 2573

We are taking positive action to increase diversity?throughout?our organisation, and to nurture a culture of?inclusion?for all our people and the clients that we support.?

To ensure fairness and consistency, all applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s skills and qualities.

Closing date: Sunday 14th May 2023

Interview dates: tbc

For more information and to apply please see our website www.second-step.co.uk. Second Step is committed to Equal Opportunities and welcomes applicants from all sections of the community and from people who have personal experience of using mental health services. Unfortunately, Second Step is unable to sponsor applicants from outside the UK.