Volunteer Telephone Befriender (Remote, 1-2 hrs per week)

Closing Date: 
Friday, 25 August, 2023 - 13:30
Contract Type: 
Part Time
1-2 hours per week Mon-Fri
Contract Details: 
6 months+
Details of Role: 

We are looking for volunteers to make weekly calls to members of our community for 12 weeks. The role involves making friendly conversation based on shared interests, lending a supportive ear and signposting to services as required.

WECIL's Check in and Chat service supports Disabled adults or those with long term health conditions who are feeling isolated and would like someone to talk to.

WECIL is based in Fishponds, Bristol. For this role you can be based anywhere within the UK.

What will I be doing?

  • Making weekly telephone calls to 1 or 2 members of the WECIL community, for 12 weeks at a time
  • Recording an overview of your call in a log
  • Signposting to a wide range of community and statutory services for Disabled people (with support)
  • Reporting any concerns or worries to your supervisor
  • Treating what you hear as confidential and sensitive
  • Following WECIL policies and procedures, including GDPR, Safeguarding and Disability Equality
  • Attending training sessions and volunteer meetings as appropriate
  • Representing WECIL to the wider community

We are looking for volunteers who have:

  • Enthusiasm and ability to attend a 2-3 hour online training session prior to starting the role
  • Availability and commitment to volunteer for a minimum of 1 hour a week for 6 months+
  • Good telephone communication and listening skills
  • A non-judgemental and respectful manner
  • An understanding of and/or a willingness to learn about GDPR and the Social Model of Disability and how they apply to this role

We will provide you with:

  • Bespoke training before you start your role
  • Opportunities to attend additional training throughout your time at WECIL
  • Regular supervision and the chance to connect with other volunteers
  • The opportunity to give back to your community
  • Role recognition
  • References for future employment or volunteer applications
How to Apply: 

To view more about befriending on our website: https://wecil.org.uk/our-community/befriending-2/

To apply for the role: https://tinyurl.com/4a49xp2x

Or contact Befriending Coordinator Hannah.nesbeth-clark@wecil.org.uk work mobile: 07973 686 001 Tue-Thurs

Contact Person: 
Hannah Nesbeth-Clark
Contact Email: 
Contact Phone: 
07973 686 001
Postal Address: 
The Vassall Centre, Gill Ave, Fishponds, Bristol BS16 2QQ