Telephone Befriending & Community Connection volunteer

Carers Support Centre

https://www.carerssupportcentre.org.uk/

Salary:

N/A

Closing Date:

Tuesday, 30 April, 2024 - 11:45

Contract Type:

Volunteer

Hours:

Flexible 1 - 2 hours a week

Contract Details:

N/A

Details of Role:

To contact carers (by phone or Teams) on a weekly basis for up to an hour each week over 6 consecutive weeks, providing listening and emotional support to carers feeling isolated or lonely.
To enable the carer to articulate how they feel, identify their own needs and what may help them feel less isolated or lonely.
To work off site and independently but have support from the Befriending & Community Connection Service Co-ordinator as and when required.
Along with the Befriending & Community Connection Service Co-ordinator, refer carers to appropriate organisations who can link carers to community based support.
To record all contacts with carers monthly on a Call Log sheet (details of discussions are not required to be kept) and ensure these are sent to the office monthly.
To keep any personally identifiable information about carers safe and confidential in line with CSCs Confidentiality Policy.
To contact CarersLine or the Befriending & Community Connection Service Co-ordinator for specific information about services, benefits, breaks, support groups, etc.
To be reasonably flexible in terms of contacting carers to meet their needs and fit in around their caring role.
To participate in induction and ongoing training.
To carry out the role in accordance with the Volunteering Policy.
To raise any safeguarding concerns immediately with the Safeguarding Lead or their Deputy, in line with CSCs Safeguarding policies.

How to Apply:

Request application form.

Contact Person:

Pauline Edwards-Samuels, Volunteer Development & Counselling Manager

Contact Email:

volunteering@carerssupportcentre.org.uk

Contact Phone:

07840822273

Postal Address:

Carers Support Centre Vassall Centre Gill Avenue Bristol BS16 2QQ