Post: Leaving Care Support and Integration Officer (18+)
Department: Support and Integration Team
Reports to: Senior Support and Integration Team Leader
Working Hours: Monday to Friday 9:00 – 5:00
Salary: £26,003
About ACH:
ACH is a leading provider of resettlement services for refugee and newly arrived communities in the UK, working to resettle refugees through labour market and social integration. We currently work in Bristol, Birmingham, Wolverhampton and Coventry.
Our vision
For all refugees coming to the UK to be successfully integrated into society with access to adequate accommodation, employment and education.
Purpose of job
The Support and Integration Officer (Care Leavers) role sits within the Support and Integration Team which is an integral part of ACH; the ideal candidate will be responsible for providing excellent standards of support, as well as quality information advice and guidance, to enable the independence of young Refugees and Asylum Seekers who have come through the care system and are now living in our 18+ supported housing. ACH is looking for a motivated and enthusiastic person to join our dedicated support and integration team. This role requires resilience, creativity and a willingness to work flexibly in order to meet the needs of both the organisation and our tenants.
Key Responsibilities
Support:
Person Specification:
ESSENTIAL |
DESIRABLE |
Experience of working in a support service setting with asylum seekers or refugees. Experience working with Young People in a support service setting. A commitment and desire to support young people and adults to gain life skills and live independently. Experience of providing advice and guidance, advocacy and culturally sensitive support Understanding the impact of traumatic experiences on people’s wellbeing and behaviour. Experience of creating support plans, completing needs and risk assessments Experience and knowledge of working with people with complex/multiple support needs Ability to effectively assess, manage and continuously review needs and risks Ability to maintain accurate records and manage a caseload Strong organisational and planning skills Ability to manage own time, whilst also working within a team Understanding the importance of safeguarding, in relation to working with vulnerable adults and children. Confident Microsoft skills - Outlook, Excel, Word and PowerPoint.
Strong verbal and written communication skills. A commitment to Equality and Diversity principles A commitment to the professional representation of ACH
Driving licence and access to vehicle.
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Understanding of the asylum system and key parts of refugee law. Knowledge of the welfare benefits system. Experience of supporting people using assessment and support planning tools Experience of supporting people to understand their tenancy rights and responsibilities, including housing management issues Local knowledge and networks, including specialist agencies providing services for at-risk individuals in Bristol Experience of utilising policies and procedures to ensure best practice principles are followed Knowledge of legislation relating to immigration. Knowledge of legislation relating to the rights of Children and Young People. Ability to support people to manage budgets and debts Trained to OISC Level One or willing to undertake relevant immigration training
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How to Apply:
To apply please complete our application form on our website: https://www.ach.org.uk/current-vacancies
For an informal conversation or to find out more about ACH or the role, please don’t hesitate to contact our People and Culture Manager, Werner Lourens - werner.lourens@ach.org.uk.
Due to the nature of this post, an enhanced DBS check will be undertaken for successful applicants, but only with their prior consent. Applicants need to have right to work in the UK and access to their own vehicle for business use to be considered for this role. We may close this role early, so please apply ASAP to avoid disappointment.