Leaving Care Support and Integration Officer (18+)

ACH
https://ach.org.uk/
Salary: 
26,003
Closing Date: 
Friday, 29 March, 2024 - 09:45
Contract Type: 
Temporary/Contract
Hours: 
Full Time
Hours: 
9 - 5
Location: 
Bristol
Contract Details: 
1 Year Contract with possibility of renewal after 1 year
Details of Role: 

Post: Leaving Care  Support and Integration Officer (18+)

Department: Support and Integration Team

Reports to: Senior Support and Integration Team Leader

Working Hours: Monday to Friday 9:00 – 5:00

Salary: £26,003

About ACH:

ACH is a leading provider of resettlement services for refugee and newly arrived communities in the UK, working to resettle refugees through labour market and social integration. We currently work in Bristol, Birmingham, Wolverhampton and Coventry.

Our vision

For all refugees coming to the UK to be successfully integrated into society with access to adequate accommodation, employment and education.

Purpose of job

The  Support and Integration Officer (Care Leavers)  role sits within the Support and Integration Team which is an integral part of ACH; the ideal candidate will be responsible for providing excellent standards of support, as well as quality information advice and guidance, to enable the independence of young Refugees and Asylum Seekers who have come through the care system and are now living in our 18+ supported housing.  ACH is looking for a motivated and enthusiastic person to join our dedicated support and integration team. This role requires resilience, creativity and a willingness to work flexibly in order to meet the needs of both the organisation and our tenants.  

Key Responsibilities

Support:

  • Completing a person centred support plan and risk assessment for each client taking into account existing Pathway Plans and  all referral information received from Child Services and the referring body.
  • Ensuring that the plan of support is reviewed regularly according to internal policy
  • Giving advice and support on a range of issues including Statutory entitlements, housing and Home Choice, finance, education, welfare benefits, employment, health, as required.
  • Reporting to and working with line manager to resolve any issues or complex cases.
  • Supporting people with budgeting / registering with care providers / creating social networks / accessing move on accommodation advocacy / independent living skills and Education, Employment and Training.
  • Signposting to other relevant external agencies and referral partners as appropriate in order to develop the clients support network
  • Undergoing training in asylum and immigration law and legislation linked to Childrens welfare.
  • Supporting clients to access legal services such as solicitor and Law Centers.
  • Developing links with external organisations or agencies to promote the specific needs of clients and create opportunities for partnership working.
  • Effectively managing a designated caseload of individuals, who will be new Care Leavers (18+) that hold either Refugee Status or are still in the asylum system.
  • Working in collaboration  Personal Advisers to develop client’s independent living skills.
  • Keeping  accurate records and maintaining case files to a high standard using our CRM.
  • Fully participating in team meeting, staff meetings, training sessions, supervision and any other relevant forum or communication processes.
  • Organising house meetings when necessary and visiting our tenants both at their properties and in the community.
  • Completing online or paper forms for employment, welfare benefits etc.Adhere to professional practice standards and legislation, including confidentiality, safeguarding, equality, diversity and inclusion policies.
  • Work with social workers, Personal Advisers, colleagues, and other health and social care professionals and multi-agency networks where relevant.
  • Any other tasks commensurate with the role.
     
  • As some properties are quite far from the office access to a vehicle and a full drivers licence is essential.

 

Person Specification:

ESSENTIAL

DESIRABLE

Experience of working in a support service setting with asylum seekers or refugees.

Experience working with Young People in  a support service setting.

A commitment and desire to support young people and adults to gain life skills and live independently.   

Experience of providing advice and guidance, advocacy and culturally sensitive support

Understanding the impact of traumatic experiences on people’s wellbeing and behaviour.

Experience of creating support plans, completing needs and risk assessments

Experience and knowledge of working with people with complex/multiple support needs

Ability to effectively assess, manage and continuously review needs and risks

Ability to maintain accurate records and manage a caseload

Strong organisational and planning skills

Ability to manage own time, whilst also working within a team

Understanding the importance of safeguarding, in relation to working with vulnerable adults and children.

Confident Microsoft skills - Outlook, Excel, Word and PowerPoint.

 

Strong verbal and written communication skills.

A commitment to Equality and Diversity principles

A commitment to the professional representation of ACH

 

Driving licence and access to vehicle.

 

Understanding of the asylum system and key parts of refugee law.

Knowledge of the welfare benefits system.

Experience of supporting people using assessment and support planning tools

Experience of supporting people to understand their tenancy rights and responsibilities, including housing management issues

Local knowledge and networks, including specialist agencies providing services for at-risk  individuals in Bristol

Experience of utilising policies and procedures to ensure best practice principles are followed

Knowledge of legislation relating to immigration.

Knowledge of legislation relating to the rights of Children and Young People.

Ability to support people to manage budgets and debts

Trained to OISC Level One or willing to undertake relevant immigration training

 

 

 

How to Apply: 

How to Apply: 

To apply please complete our application form on our website:  https://www.ach.org.uk/current-vacancies

For an informal conversation or to find out more about ACH or the role, please don’t hesitate to contact our People and Culture Manager, Werner Lourens - werner.lourens@ach.org.uk.

Due to the nature of this post, an enhanced DBS check will be undertaken for successful applicants, but only with their prior consent. Applicants need to have right to work in the UK and access to their own vehicle for business use to be considered for this role. We may close this role early, so please apply ASAP to avoid disappointment.

Contact Person: 
Emma Gaspar Yates
Contact Email: 
emma.gaspar@ach.org.uk