You are the welcome of the organisation - the first impression of Lockleaze Neighborhood Trust

for anyone who comes into the Hub, the Cameron Centre or uses our services. For many people, you are the face of our organisation and are the person who makes them feel noticed and welcome. With great communication skills, you will be able to interact with a variety of people with warmth, kindness and understanding whilst at the same time observing boundaries and focusing on the needs of the role. You will work closely with the team, tenants and visitors and have a passion for our community and the work of Lockleaze Neighborhood Trust, bringing energy and passion to the role. You are motivated to find out what’s happening in the area and share useful information. We’re a small, busy and dedicated team with a range of groups and projects to get involved in. 

We are looking for someone with:

• Experience in a customer-facing role
• Interest in Lockleaze and creating a thriving community for all
• Excellent communication skills both in person and over different media
• Good administration skills and attention to detail
• A proactive and practical can-do approach

Hours: 37 per week (we will consider part-time and job share)

9 - 5 Monday - Thursday 30 minutes for lunch

9 - 4.30 Friday 30 mins for lunch

Occasional weekend work required with Time off in lieu

Contract term: initially 12 months (renewal subject to funding)

Location: Hub, Lockleaze (and other LNT locations or offsite as needed)

Salary: £12.50ph or £24,050

Reporting to: Operations Manager

Holiday entitlement: 20 days (rising to 25 days after 5 years)