In this role you will provide a high-quality customer-focused and professional repairs service, including the delivery empty homes (voids), whilst ensuring that our homes and customers are safe, and works are carried out in accordance with Health & Safety policies and statutory obligations.

We value colleagues who consistently demonstrate and champion our values and who create positive relationships with colleagues, customers and stakeholders.

Although not an exhaustive list, key responsibilities include:

• Support and oversee works and ensure they are delivered to a high standard of quality, on time and on budget and in line with statutory requirements.
• Ensure relevant legislation and guidance is followed in the delivery of building work including CDM, Health & Safety at Work Act, Building and Planning Regulations.
• Provide a high quality customer focused service to all residents, leaseholders, other stakeholders and colleagues.
• Deliver a range of pre and post works inspections to ensure the right work is completed to a high standard that meets the customer’s needs.
• Support the Customer Services and Housing teams in answering technical queries and inspections regarding the construction, handover and defects management of properties.
• Effectively use Microsoft packages, IT systems and databases as necessary to deliver work.

About you:

Whether you join us to share your skills or gain new ones, to lift people up or learn about yourself, you’ll be valued, challenged and very welcome. No matter who you are, where you’re from, or the journey you’ve been on so far, we’ll welcome your unique experience and perspective – and help you find your brighter future.

Depending on the role, we don’t always require relevant experience and via our Brighter Places University we offer training and mentoring to help you get the most out of your role.

For this role we are looking for individuals who:

• Are educated to GCSE standard or equivalent with significant property inspection experience.
• Have the ability to thoroughly and consistently inspect and assess standards, with an eye for detail to identify variation from defined standards.
• Have experience in liaising with a range of internal and external stakeholders
• Positive and assertive.
• Committed to resolving issues.
• Positive attitude to continuous improvement.
• Excellent IT skills, including proficient use of Microsoft Office packages (e.g. Excel, Word, Outlook), and use of business systems.
• Motivated and determined to go the extra mile
• Valid UK Driving License.
• Ability to travel independently to visit sites, properties etc.