Business & Executive Support Manager

Off The Record (Bristol)
OTR Band C | Starting salary £30,068 - £36,323 depending on experience
Closing Date: 
Sunday, 5 May, 2024 - 23:45
Contract Type: 
Full Time
Contract Details: 
Details of Role: 

Please note we will be reviewing applications on a rolling basis and therefore reserve the right to close this vacancy earlier than the listed closing date.

OTR are looking for a highly organised and experienced Business & Executive Support Manager to work as part of the HIVE team (our central support hub), leading on facilities and resources, and providing executive support to the CEO.

This role will oversee all aspects of buildings and facilities management and maintenance, contractor and partner relationships, GDPR and health, safety and security to ensure safe, effective and well resourced premises for OTR staff, volunteers and service users. Additionally, this role will lead in procurement, ensuring value for money and ethical purchasing processes are followed in line with OTR policies.

This role will also support the CEO administratively, including being the first point of contact for internal and external enquiries to the CEO, email and calendar management, creating reports as requested, and taking accurate minutes for meetings involving the CEO and senior leadership team.

The successful candidate will have demonstrable experience of working in a similar role, with experience of facilities management, procurement and managing subcontractors and supplier relationships, and supporting a CEO in their day-to-day tasks. You will be highly organised, work with excellent attention to detail, with the ability to manage a complex and varied workload. Excellent communication skills are essential, with the ability to produce quality and timely information, advice, and practical support to a variety of stakeholders, as well the ability to negotiate robustly on behalf of OTR.

To find out more about the role please download the job pack below. If you would like an informal chat about the role, please email

How to Apply: 

Click here to head over to our careers page and apply

We welcome applications from all sections of the community and are committed to developing a team that reflects the diversity of the people we work with

OTR & Benefits:

OTR is a mental health social movement by and for young people. The charity is at an exciting stage of its 59-year history and is proud to be reaching more young people than ever before (over 20,000) across Bristol, South Gloucestershire, and North Somerset with creative and diverse mental health and wellbeing info and support.

Click here to find out more about what we do

Our approach to mental health is grounded in a set of beliefs and assumptions that underpins all of our work. We believe in celebrating diversity, empowering and mobilising young people to make change, and that catering to the unique strengths, interests and circumstances surrounding young people is key. Our approach centres on collaboration and partnership, building relationships between individuals, peers and communities.

Each day is as engaging and fulfilling as the last, and with a network of supportive, community minded people, we hope you’ll feel welcome here. As a thank you, we like to compensate our employees for the important work they do with a range of benefits including a flexible leave policy (38 days), healthcare cost assistance with HealthShield, flexible and hybrid working arrangements, enhanced sick pay, parental leave, continual training and development, free yoga and reiki, and more (subject to contractual terms and conditions).

A Willingness to Work with Difference

At OTR, whatever your role or professional background, you will be expected to work in a way that is anti-oppressive and inclusive. A key focus for OTR is to develop an organisation that is inclusive for all but we do not claim to be experts in this. We are committed to continuous learning and improvement in these areas and invite you to join us on this journey.

OTR recognises the benefits to individual practice and organisational credibility of having a diverse community of staff and volunteers and to this end is continually working towards building and maintaining an environment which values and pursues diversity accordingly.

We recognise that tackling systemic inequality, prejudice, racism and oppressive practice requires each of us to actively engage, self-examine and make changes where necessary, in order to improve access and equitable experience for all in society and all of those who come through our doors at OTR.