We are recruiting into our FAST team. In this role, you'll be instrumental in maintaining and advancing our technology infrastructure. Working closely with colleagues across seven sites, you'll be at the forefront, ensuring smooth operations and facilitating the delivery of essential services.

Please find full details of how to apply via our website in the advert below. The deadline for application submissions is 23:59, Wednesday 08 May 2024.

We are striving to better represent the young people we support and therefore are particularly keen to increase applications from Black/Black British, Muslim, and male candidates as they are currently under-represented in our organisation. We also encourage applications from people with relevant lived experience.

If you need an adjustment to be made to any part of the recruitment process, please let us know as soon as possible. 

Who are we?
We are a leading youth homelessness charity based in the Southwest, working with over 1,500 young people. At 1625ip we are driven by Social Justice and Passion: we strive to do something that matters and take pride in seeing the results of our work in social outcomes and improving young people’s lives.

What you will be doing:

• Tapping into your previous experience in help desk support, multitasking to troubleshoot and repair issues, you will be providing technical support via our helpdesk to colleagues, resolving issues promptly and efficiently.
• Using your previous experience in IT, you will be managing and overseeing the day-to-day operation of our IT systems, including hardware, software, and network infrastructure, using your problem-solving skills to ensure smooth running of the network and systems.
• With your solid knowledge of IT systems and applications and strong communication and interpersonal skills, you will collaborate with teams and colleagues to assess their IT needs, identify areas for improvement, and implement appropriate solutions.
• Assisting and contributing to IT policy, planning, development. 

You will be in the FAST (Facilities and systems team) and your line manager will be our Central Services Manager.

At 1625ip we are led by our Competency Development Framework. This connects our values to our behaviours in everything we do and gives us the tools to develop. The framework ensures our recruitment is better informed, applications and interviews are behaviourally based, and job profiles are developed on the ‘how’ of a job. 

The role requires previous experience and knowledge of IT infrastructure. If you have transferrable skills and you are interested in this role, but you are worried about the application process, please get in touch with us. We encourage you to have an informal chat with the recruiting manager to discuss how your personal or professional experience and skills could be transferred to this role. Details of how you can do that are further down in this advert.

Contract details 

• Hours per week: 37.5 (this represents full time hours)
• Contract type: Permanent 
• Pay: £28,282 - £29,777 per annum
• The location: You will be based in Kingsley Hall, close to Bristol’s main train and bus stations as well as the vibrant city centre. There is also flexibility to work from home to be agreed upon. 

A few benefits at 1625ip
In return for your dedication, we offer:

• A generous annual leave entitlement of 30 days per annum plus all Bank Holidays
• A supportive and approachable team with an emphasis on colleague wellbeing 
• Flexible working
• A friendly and welcoming team 

Important dates

• Application deadline closes: 23:59, Wednesday 08 May 2024.
• If you have not heard from us by the end of the day on Thursday 09 May 2024, please assume that your application has been unsuccessful on this occasion. 
• Interviews are on Thursday 16 May 2024.