Digital Communications Officer

Second Step
£26,058 pro-rata per annum
Closing Date: 
Monday, 29 April, 2024 - 09:00
Contract Type: 
Part Time
18.5 hours per week (2.5 days a week)
Contract Details: 
Fixed-term contract until end of March 2025
Details of Role: 

Digital Communications Officer, Stepladder

Second Step is looking to recruit a talented, motivated and experienced Digital Communications Officer to join our friendly, fast-paced team on a fixed-term basis.


As a leading mental health charity in the South-West, Second Step has over 300 skilled staff who work with more than 7800 clients across 25 services. We pride ourselves on supporting people with mental health difficulties to find new ways to change their lives. We’re well known in the region for the positive work we do.


We’re looking for a communications professional to provide first class digital content for our high priority Stepladder project in Somerset which is focused on men’s mental health.


About the role
You will be delivering on three key communications objectives to:

Create and develop a communications plan for our innovative men’s mental health project, Stepladder

Support the project’s community development goals to help individuals and organisations to build connections and networks for men across the county

Tell engaging stories to raise awareness of Stepladder, the work it does including distributing grants via the Winston Innovation Fund to encourage new and inspiring groups and activities.

As an organisation which values flexibility you will be able to work from home as well as in our central Bristol office and our offices in Somerset.


About you
We’re keen to find someone who has oodles of experience as a digital and web content specialist and who:

Builds strong relationships & delivers successful communications strategies

Creates engaging multi-media content including video for all our digital channels

Knows how to produce a steady stream of positive stories to raise awareness of men’s mental health  

Has experience of engaging diverse communities and audiences in awareness-raising campaigns


About us

As a strong values-led organisation, we are taking positive steps to increase diversity throughout our organisation, and to nurture a culture of inclusion for all our people and the clients we support.  


We welcome applications from everyone who meets the criteria and strongly encourage individuals who identify as being of Black, African, Caribbean or Asian descent to apply, as these groups are currently under-represented at Second Step. 


To ensure fairness and consistency, all applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s skills and qualities. 

If this sounds like the opportunity for you, then we’d love to hear from you!

If you’re interested in the role and would like an informal chat before applying, please call our PR & Communications Manager Jane Edmonds on 07841 777401.


Closing date:  9am on 29 April 2024

Interview date:  Monday 6 May 2024


Full details of this exciting opportunity can be found in the role profile.


For more information and to apply please see our website Second Step is committed to Equal Opportunities and welcomes applicants from all sections of the community and from people who have personal experience of using mental health services. Unfortunately, Second Step is unable to sponsor applicants from outside the UK.

How to Apply: 
Contact Person: 
Recruitment Team
Contact Email:
Contact Phone: 
Postal Address: 
162 Pennywell Rd St Jude's, Bristol BS5 0TX