The Centre for Deaf and Hard of Hearing People (CfD) is a registered small-sized charity working to encourage integration and equality between Deaf and hearing people in all areas of life. We currently provide an equipment service for Bristol residents and we are also redeveloping the Charity so we can provide Deaf and hard of hearing people with 21st century services.
CfD is seeking an Equipment Service and Outreach Manager to run the service and develop the scope and reach. The post holder will be based at The Vassall Centre, Gill Ave, Fishponds, Bristol, BS16 2QQ.
This is an exciting opportunity to help CfD grow our equipment service for Deaf and hard of hearing people. We welcome applications from people who have experience of working with or supporting deaf people and those with management, administrative and marketing experience who would like to use these skills in a new area.
Summary of duties:
The Equipment Service and Outreach Manager will oversee the running of the Equipment Service, managing the two Equipment Officers and the 0.4 Administrator, as well as the Resource Room. You will also be responsible for the marketing of the Equipment Service, working with the CEO to develop the existing marketing strategy and implement the new approach. You will also develop new ways of supporting Deaf and hard of hearing people, with an emphasis on setting up “Living with Hearing Loss“ workshops and peer support groups for hard of hearing people.
The main responsibilities are:
Terms and conditions:
Main tasks:
Note:
The final interpretation of this job description rests with the CEO in consultation with the Board of Trustees and the jobholder. The job description will be reviewed in the course of supervision meetings and any amendments will be negotiated with the jobholder. The jobholder is also expected to share in other CfD activities as time permits and by agreement with the CEO.
Essential skills, abilities and knowledge:
Desirable skills, abilities and knowledge:
Things we expect all staff to support us with:
In return, you will receive:
Equipment Service:
The aim of the Equipment Service is to make sure that clients get the equipment they need and are confident in using it. We support clients to be independent by helping to remove some of the barriers they face because of their hearing loss.
The Deaf Equipment Service is contract to CfD by Bristol City Council. Our Equipment Officers make pre-arranged visits to the homes of Deaf, deafblind and hard of hearing people within the city of Bristol, to assess the equipment they need. Our Equipment Officers work to instal a range of listening aid/visual alert equipment and give clients training in how to use the equipment.
Living with Hearing Loss:
In 2020-21 CfD ran 4 sets of workshops called “Living with Hearing Loss”. The workshops were for hard of hearing people and their partners, carers or close family members. Topics covered included “the emotional effects of hearing loss”, “assistive technology” and “communication tactics”. The workshops were delivered through zoom by a number of hard of hearing or Deaf tutors. Numbers of people attending were small but participants were very enthusiastic about the sessions.
CfD now wants to repeat these workshops. Your role will be to:
Please complete the CfD application form, including a covering letter outlining why you would like to join the organisation and how your skills, knowledge and experience match the criteria in the job description and send to Rebekah Allen, Administrator, Email: office@cfd.org.uk by 2:00pm on Friday 23rd June 2023.
If you would like to discuss the role and the organisation, please contact Justin Smith, CEO, at office@cfd.org.uk in the first instance.
Interviews will be held on Friday 7th July 2023.