As our Family Support Worker, you will be working with families, in particular children and young people (CYP) aged 0 – 17 who may have experienced or witnessed domestic violence and abuse and are supported in Next Link’s Community services and accommodated within our Safe Houses.

Key duties and responsibilities of our Family Support Worker:

 Provide a high quality service and co-ordinated package of on-going emotional and practical support to CYP who are suffering effects from the trauma of, or have experienced domestic abuse
 Provide personal welfare support to CYP and to ensure that families in the safe house are provided with a safe, supportive and welcoming environment and to maximize the family’s safety when providing support in the community
 Responsible for co-ordinating and managing play and educational activities for children in the community and safehouses
 Work with children and young people to help them to become integrated into a new or existing community or safehouse
 Providing support for families through family court proceedings.
 Develop positive, trusting relationships with CYP of all ages and work in a child focussed way
 Liaise effectively and collaboratively with all appropriate agencies relating to CYP / family welfare
 Carry out assessments that effectively establish the support needs of CYP/ families using our services
 Complete a written support plan with the CYP and their mother
 Recognise, respect and address the needs of service-users who face particular barriers when seeking help to access the service, including those from different ethnic and cultural backgrounds

This is not an exhaustive list of your duties and outlines the general ways in which it is expected you will meet the overall requirements of this post.

What we are looking for in our ideal Female Family Support Worker:

 Ability to build and develop supportive relationships with abused women and their children maintaining professional boundaries
 Experience of carrying out needs assessments and delivering outcome focused support to families in an engaging and empowering way
 Ability to proactively organise and develop child centred activity programme that meets the needs of diverse CYP
 Ability to communicate effectively, both written and verbal, with a range of people
 Ability to work as part of a team demonstrating a flexible approach including a commitment to being part of a rota and on-call system
 Ability to be calm and resilient whilst under pressure and to remain optimistic and persistent
 A full driving licence and access to transport

If you are passionate about ensuring vulnerable women have a safe, comfortable place to live, please apply now to join us as our Family Support Worker and contribute to the valuable work Next Link and its wider services, delivering hope and support to survivors of domestic violence and abuse.